Reimagined Parking · 2 weeks ago
Parking Shift Supervisor Colorado Springs Airport
Colorado Springs, CO
Full-time
Onsite
New Grad, Entry Level
$18.75/hr - $18.75/hrReimagined Parking is seeking a Parking Shift Supervisor at Colorado Springs Airport. This role involves overseeing daily operations, assisting with cash transactions, and ensuring excellent customer service while maintaining safety and organization on site.
Facilities Services
Responsibilities
Responsible for performing cash transactions with accuracy and precision
Keeping your cash organized and knowing what you have on hand
Ensuring your cash and tickets are sorted throughout the day
Preparing your cash control/summary sheets with accuracy and neatness
Reporting all overages and shortages
Making sure you plan ahead to have adequate change on hand
Completing all Reimagined documents completely, accurately and neatly
Responsible for keeping work environment neat and organized at all times
Cleaning and organizing the interior of booth
Cleaning the booth windows
Ensuring the signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti
Walking through the parking lot and picking up any excess garbage and changing bags in garbage cans
Ensuring supplies are properly stacked and organized at all times
Responsible for maintaining a safe and secure work environment
Ensuring the windows and doors are locked and cash is taken with you if you have to leave the booth for any reason
Securing your monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit
Report all odd occurrences or strange persons on the lot to your supervisor immediately
Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift
Adhering to the Reimagined Parking dress code for proper attire and grooming
Responsible for adhering to all company policies and procedures
Resolving customer complaints quickly and efficiently
Providing exceptional customer service by being pleasant, courteous and helpful to customers
Greet arriving and departing guests in a friendly and courteous manner
Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary
Issue and or collect visitor parking tickets
Match visitor ticket forms when original tickets cannot located
Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer
Perform revenue drops following specific location procedures
Maintain a clean, orderly, and safe work area in and around the cashier’s booth
Answers telephone in a prompt and courteous manner, when required
Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicate professionally at all times with guests, client, and teammates
Other duties as may be assigned
Qualification
Required
This position requires us to follow DOT guidelines: DOT Physical and DOT Drug Test are required at no cost to the applicant
Excellent customer service and communication skills
Ability to verbally communicate with guests
Ability to learn quickly and use sound decision making to thrive in fast-paced environments
At least 18 years of age
Basic math skills
Preferred
Experience with cash handling is an asset
Previous customer service experience, preferred
Benefits
Generous Paid Time Off : Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones.
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off : Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Company
Reimagined Parking
The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Chelsey M.
Human Resources Business Partner
Stefanie Webb
Human Resources Business Partner
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