Senior Product Designer, Training jobs in United States
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Rover.com · 2 days ago

Senior Product Designer, Training

Rover.com is a company dedicated to connecting pet owners with trusted pet sitters and dog walkers. They are seeking a Senior Product Designer for their Training line of business to lead design efforts that enhance customer experiences and support trainers in delivering high-quality services.

ConsumerMarketplacePet

Responsibilities

Work hand-in-hand with product managers and engineers to establish product requirements, roadmaps, and user experiences
Run workshops and collaborate closely with product management to identify and define strategic product-investment opportunities that align with our key objectives
Partner with our UX Research team to conduct user research and usability testing throughout the product life-cycle, ensuring a seamless user experience
Employ a human-centered design approach, blending psychological insights, data, and user research to guide design decisions
Consistently integrate empathy and user insights into daily interactions with your team, championing the voice of our users
Take full ownership of your projects, actively seeking and incorporating feedback from peers, stakeholders and customers to enhance our community’s experience for both owners and sitters
Create engaging customer experiences from concept to engineering-ready deliverables
Work collaboratively with fellow designers to develop and refine our design system
Help shape the platform's long-term vision and user experience as part of a dedicated and dynamic design team
Establish and track customer experience metrics for your projects, ensuring alignment with our goals
Act as a mentor to more junior designers and team members

Qualification

UX/Product designFigmaUser-centered designUX research methodologiesData-driven designCollaborationCommunication skillsMentorship

Required

5+ years of experience in UX/Product design
Track record of proven customer and business outcomes
Proficiency in design tools like Figma and other prototyping software
Experience across various UX design platforms, including web, mobile web, and native apps
Ability to effectively consolidate diverse stakeholder views to achieve aligned objectives and explore innovative solutions
Strong track record of collaborative work with creatives, utilizing excellent critical thinking skills
Data-driven design approach, with comfort in using business, product, and UX metrics to inform decisions
In-depth knowledge of UX research methodologies and a strong partnership approach with our growing UX Research team
Advocacy for lean design processes
Excellent communication skills with stakeholders, coupled with the ability to manage expectations and gracefully receive feedback
Commitment to producing high-quality, polished, and professional work
Bachelor's degree in human-computer interaction, user experience design, or a related field, or equivalent professional experience
Proactive in identifying opportunities and proposing solutions within the team

Preferred

Experience with a two-sided marketplace
Experience with search platforms

Benefits

401k
Flexible PTO
Competitive benefits package, including medical, dental, and vision insurance
Commuter benefits
Bring your dog to work (and unlimited puppy time)
Doggy benefits, including $1000 toward adopting your first dog
Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly
Regular team activities performed in person and virtually

Company

Rover.com

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At Rover, everyone has ownership of their work and the opportunity to make a true impact.

Funding

Current Stage
Public Company
Total Funding
$360.9M
Key Investors
T. Rowe PriceSilicon Valley BankSpark Capital
2023-11-29Acquired
2021-08-02Post Ipo Equity· $50M
2021-08-02IPO

Leadership Team

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Brent Turner
Chief Executive Officer
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Philip Kimmey
Co-Founder and Director of Software Development
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Company data provided by crunchbase