New Mexico Department of Health · 8 hours ago
Office Support Clerk - Admin Assistant (DOH/NMVH #12881+)
Truth Or Consequences, NM
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $24.75/hrThe New Mexico Department of Health is seeking an Office Support Clerk to assist with administrative operations in a long-term care environment serving veterans. The role involves front desk hospitality, clerical duties, and supporting resident services and activities.
Health Care
Responsibilities
Serve as first point of contact for visitors, residents, and staff at the reception/front desk
Answer and route phone calls professionally; take messages as needed
Assist with clerical duties including filing, copying, scanning, faxing, and document preparation
Maintain visitor logs, sign-in protocols, and adherence to facility safety and privacy standards (HIPAA)
Manage incoming/outgoing mail and deliveries
Assist with scheduling appointments and coordinating meetings
Escort and supervise residents during designated smoke breaks in accordance with facility policy
Monitor safety protocols and ensure compliance
Document resident participation as required
Assist in coordinating resident transportation schedules and appointments
Accompany residents as assigned to appointments or facility transport locations
Ensure proper documentation and communication with nursing and scheduling teams
Assist the Activities Department with group programs, events, and individual engagement
Escort residents to and from activities and appointments within the building
Help set up and clean up activity areas
Complete daily assigned tasks and special projects as directed by administration
Support quality improvement, records organization, and facility initiatives
Maintain confidentiality of resident and facility information
Performs other related duties as assigned to support the Recreation Therapy Department and overall resident well-being
Qualification
Required
Eighth grade education
Employment is subject to criminal background check pursuant to New Mexico Caregivers Criminal Screening Act
Must possess and maintain a valid New Mexico driver's license
Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment
Must possess and maintain a valid Safe Food Handling Certificate or receive within 1 week of date of hire
Successful completion of the Health Insurance Portability and Accountability Act (HIPAA) training
Must sign and observe confidentiality agreement
Must be able to read, write, speak, and comprehend the English language
Preferred
Excellent communication and interpersonal skills
Organized, detail-oriented, and able to multitask
Professional, reliable, and able to maintain confidentiality
Compassionate and patient, with strong customer service skills
Proficient in computer skills and office equipment use
Calm under pressure and able to handle emergencies
Company
New Mexico Department of Health
Our mission is to promote health and wellness, improve health outcomes, and assure safety net services for all people in New Mexico.
Founded in 1919
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elena Tercero, CPA
Deputy ASD Director & Chief Financial Officer
Dawn Sanchez
Deputy Secretary and Chief Operating Officer
Recent News
2025-05-23
2025-05-23
2025-05-17
Company data provided by crunchbase