MBC BioLabs · 2 days ago
Marketing and Community Communications Lead
San Francisco, CA
Full-time
Onsite
Senior LevelMBC BioLabs is dedicated to empowering entrepreneurial scientists by providing state-of-the-art facilities and a supportive community. They are seeking a Marketing and Community Communications Lead to create engaging content, manage community relations, and strengthen connections among resident companies.
BiotechnologyBusiness DevelopmentIncubators
Responsibilities
Independently create engaging, high-quality content about resident and alumni achievements, partnerships, and events, including company profiles, newsletters, event recaps, and digital campaigns
Own external communications across newsletters, website, social channels, and targeted outreach by building and maintaining calendars, playbooks, metrics, watchlists, and voice guidelines
Ensure timely updates and a consistent voice and message across all channels
Build and maintain MBC’s brand presence internally (flyers, big screens, emails, community events) and externally (website, newsletter, LinkedIn posts, external events)
Identify and coordinate with external partners (corporate sponsors, venture investors, academic institutions, trade groups, and community organizations) on content, cross-promotion, and co-branded work where appropriate
Track and analyze community and marketing metrics, including engagement and feedback, benchmark performance, and use data to inform and refine strategy
Produce light design assets (slides, graphics, flyers, signage) and capture photos, quotes, and insights at events to support ongoing marketing and community content
Build relationships with resident companies across all five campuses to surface compelling projects, founder stories, and resident wins
Support and promote community-building activities such as Innovation Forums, Founders at Work, community celebrations, and one-on-one introductions
Engage audiences across multiple channels, including email, social media, Slack, and in-person events, meeting people where they are
Monitor and respond to member inquiries, comments, and feedback across platforms in a timely, thoughtful, and productive manner
Take ownership of both marketing and community pipelines: ideate, gather inputs, create, publish, measure, and refine
Stay close to the heartbeat of the community, often onsite, listening, observing, and translating what you learn into stories, programs, and content
Collaborate with alliance management, operations, and startup success teams to align marketing and community initiatives with broader business goals
Operate proactively and independently by identifying needs, proposing solutions, running experiments, and closing the loop
Stay current on best practices and emerging platforms to continually strengthen community engagement
Exercise strong editorial judgment around what to amplify, when to engage, and how to represent MBC and its residents thoughtfully
Qualification
Required
Excellent writer with scientific literacy and strong storytelling instincts, able to translate technical biotech content into clear, compelling narratives
Natural community builder: observant, warm, curious, and comfortable creating spaces where founders feel connected and seen
Highly organized and self-directed, able to drive work forward with minimal oversight
Genuinely excited about biotech and the San Francisco Bay Area startup ecosystem
Comfortable using digital tools such as website CMS platforms, email marketing tools, social scheduling tools, Slack, and basic design software
Preferred
Experience in biotech, startups, or founder-focused environments
Experience using analytics to evaluate and improve engagement
Photography or short-form video capture skills
Experience with short-form scientific or technical writing
Company
MBC BioLabs
MBC BioLabs is the premier biotech incubator in the Bay Area.
Founded in 2013
11-50 employees
H1B Sponsorship
MBC BioLabs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Early StageLeadership Team
Leah Makley
Chief Operating Officer
Helen Siaw
Entrepreneur Success Partner
Recent News
Company data provided by crunchbase