West Coast Dental Services · 2 days ago
Payment Poster
LA Metro Area
Full-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrWest Coast Dental Services is a dental practice seeking a Payment Poster to handle insurance billing and front office tasks. The role involves generating claims, verifying benefits, and maintaining accurate billing data, while assisting patients and staff with various administrative duties.
Health CareMedical
Responsibilities
Enter treatment diagnosis and production into the West Coast Dental System on a daily basis
Print and submit treatment authorizations requests on a daily basis
Bill out claims on a daily basis / Bill out supplemental claims on a daily basis (HMO)
Print HMO encounter forms daily and mail on a monthly basis
Prepare and submit specialty referrals on a daily basis
Process all notices of authorization received and call the patients (or send postcards) on a weekly basis
Call approved specialty patients to schedule appointments
Respond to all re-submission of turnaround documents from insurance companies, requesting additional information, such as x-rays, on a daily basis
Maintain accurate billing data, reporting/supporting documents, records, and reports
Work with dental staff members or other billing department staff on billing matters
Post explanations of benefits on insurance and Denti-Cal as soon as they are received in the office
Prepare or run an aging report of accounts that are over 30 days old and review outstanding Insurance and Denti-Cal balances and follow up with collection calls
Trace all outstanding claims on a weekly basis
Answer patient questions concerning claims, insurance, HMOs, Denti-Cal, etc
Follow-up with patients as needed through reminder phone calls, notices, and letters
Answer telephones and schedule appointments
Verify patient benefits eligibility
Collect patient payments, post payments on the West Coast Dental System, and print receipts
Assist the Office Manager, as requested, with printing, reviewing, and faxing collection report, day sheet, and summary report to the Support Center at closing each day
Assist the Office Manager with collections, reconciliation and deposit preparation at closing each day
Perform data entry and file patient charts as instructed
Attend and participate in staff meetings and team huddles
Comply with Federal and State legislation pertaining to all billing related matters
Maintain strict compliance with State, Federal, and other pertinent laws or regulations, (e.g., OSHA, WC, Dental Board, HIPPA, ADA, FEHA, DOL, HR policies and practices)
Check-in/Check-out patients and prepare charts
Order all billing supplies as needed
Other duties as assigned by the Office Manager, Regional Manager, and/or Dentists
Qualification
Required
High School diploma or equivalent (GED) required
Dental billing experience (insurance, Denti-Cal, HMO) required
Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered)
Proficient with PC and outlook
Knowledge with NEA-Fast Attach and Dental Exchange
Strong written and verbal communication skills
Ability to work in a fast paced environment and able to multitask
Ability to organize insurance, HMO, Denti-Cal information, claims, encounters, tracers, etc
Ability to maintain professional demeanor staff and patients
Company
West Coast Dental Services
West Coast Dental Services is a medical practice company offering dental care services and treatments.
Founded in 1991
501-1000 employees
H1B Sponsorship
West Coast Dental Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2022-07-11Acquired
Leadership Team
David Joe
CFO
Ali G. Touchaei
Chief Growth Officer
Company data provided by crunchbase