Call Center Customer Service Agents jobs in United States
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Remx · 4 days ago

Call Center Customer Service Agents

positionPowell, TN, US
timeFull-time
remoteOnsite
seniorityEntry Level
money$18/hr - $18/hr
date3+ years exp

RemX is the professional staffing division of EmployBridge, America's Leading Workforce Specialist. They are seeking Customer Service/Call Center agents to assist customers by managing payments and resolving issues in a timely manner.

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Responsibilities

Update payment statuses using our CRM-based software
Escalate issues to team leads in a timely manner
Process payments through carrier web portals
Complete payments via automated phone systems
Assist with payments by speaking with carrier customer service representatives
Manage and track daily workload to meet expectations

Qualification

CRM softwareVerbal communicationOrganizational skillsCalm phone presenceFocus

Required

High school diploma or at least three (3) years of comparable experience
Calm, pleasant, and professional phone presence
Confident verbal communication
Strong command of spoken English
Ability to stay organized and focused

Company

Remx

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Remx is a platform for designing, selling, and collecting 3D digital wearables.
dateFounded in 2022
location
Ottawa, Ontario, CAN
people-size11-50 employees
web-link
https://remx.xyz

Funding

Current Stage
Early Stage
Total Funding
$0.1M
2022-06-28Seed· $0.1M

Leadership Team

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Nazim Ahmed
Co-Founder & CEO
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Company data provided by crunchbase