SensFlo · 16 hours ago
Training Documentation Specialist
United States
Full-time
Remote
Entry, Mid LevelSensFlo is an industrial AI and real-time manufacturing intelligence platform that helps manufacturers improve efficiency, uptime, and decision-making through data-driven insights. They are seeking a Training Documentation Specialist to create clear, structured, and user-friendly training documentation for their FloControl platform, working closely with product, operations, and customer success teams.
Artificial Intelligence (AI)Machine LearningManufacturingSaaS
Responsibilities
Create and maintain platform training documentation for FloControl, including:
User guides for customers
Step-by-step platform workflows
Admin, operator, and manager training materials
SOPs and internal process documentation
Onboarding and enablement guides (internal & external)
Translate technical and operational platform knowledge into clear, actionable training content
Develop documentation tailored to different audiences (operators, admins, managers, internal teams)
Collaborate with internal stakeholders to gather requirements and validate accuracy
Maintain and update documentation as the platform evolves
Ensure consistency in tone, structure, formatting, and terminology across all materials
Create documentation in English and Spanish
Qualification
Required
Proven experience creating training or instructional documentation for software platforms
Fluent written communication in English and Spanish (bilingual required)
Strong ability to simplify complex technical or operational concepts
Experience with documentation tools (Google Docs, Notion, Confluence, or similar)
High attention to detail and strong organizational skills
Comfortable working asynchronously with cross-functional teams
Preferred
Experience with SaaS platforms or industrial/manufacturing software
Familiarity with customer onboarding, customer success, or enablement workflows
Experience creating visual training assets (screenshots, diagrams, flowcharts)
Experience documenting role-based workflows (operator vs admin)
Benefits
Flexible, remote-friendly work environment
Opportunity to work hands-on with a real-world industrial AI platform
Direct impact on customer success and internal efficiency
Collaborative, fast-moving team
Company
SensFlo
Welcome to SensFlo, your partner in redefining manufacturing efficiency with our AI-powered smart manufacturing solutions.
Founded in 2018
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Yen Chang, PhD
Co-Founder & CTO
Zakary Smith
Partner
Company data provided by crunchbase