The Mom Project · 4 days ago
Account Manager (Honolulu, HI)
The Mom Project is a global professional services firm with a diverse range of businesses. They are seeking an Account Manager on a contract basis to provide proactive support to brokers and enhance client service through various administrative tasks and relationship management.
Career PlanningCommunitiesHuman ResourcesMarketplaceRecruitingWomen's
Responsibilities
Provide proactive support to brokers across policy management activities to enhance client service
Assist with proposal preparation and presentation creation for client deliverables
Perform administrative and clerical tasks, including photocopying, faxing, scanning, word processing, filing, and document management
Prepare and issue client invoices while ensuring accurate internal and client-facing records
Identify and resolve billing discrepancies to maintain accurate accounting and documentation
Support brokers with coverage questions and policy/program adjustments to keep policies current and accurate
Build and maintain relationships with small clients and internal team members to support service delivery
Enter new bonds, upload documents, update client demographics, and process renewals under supervision as needed
Qualification
Required
Strong administrative and clerical skills, including document preparation and file management
Experience with invoicing, billing support, and resolving billing discrepancies
Ability to manage policy updates, renewals, and program adjustments with attention to detail
Strong organizational skills and ability to prioritize multiple tasks
Strong communication skills with the ability to support internal teams and interact with clients when needed
Relationship-building skills and a service-oriented approach
Comfort working under supervision while developing capability in bond processing, document uploads, and client record maintenance
Preferred
Experience supporting policy management, client proposals, and/or broker operations
Benefits
Medical
Dental
Vision
401k
Company
The Mom Project
The Mom Project is a digital talent marketplace helping women remain active in the workforce.
Funding
Current Stage
Growth StageTotal Funding
$115.6MKey Investors
Leeds Illuminate7GC & CoAtlanta Seed Company
2021-10-06Series C· $80M
2020-07-01Series B· $25M
2018-12-17Series A· $8M
Recent News
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