Laserfiche · 1 day ago
Director of Software Engineering
Long Beach, CA
Full-time
Onsite
Director/Executive
$170K/yr - $200K/yr
10+ years expLaserfiche is a global leader in intelligent document management and business process automation, and they are seeking a Director of Software Engineering to lead the delivery of high-value software releases while building and scaling a new engineering organization. The role involves providing strategic and technical leadership, establishing a strong local engineering culture, and ensuring alignment with global company strategy.
Artificial Intelligence (AI)Business Process Automation (BPA)CMSDocument ManagementEnterprise SoftwareHuman ResourcesMachine LearningSaaSSoftware
No H1B
Responsibilities
Provide executive leadership and oversight across all Development teams’ initiatives
Contribute to the formulation and execution of Laserfiche’s global business and technology strategy
Partner with the company leadership to define technical vision and long‑term roadmap
Advance departmental objectives—short, medium, and long term—that align with company strategy
Study industry trends and emerging technologies to strengthen Laserfiche’s technology leadership
Reinforce a culture that values engineering excellence, innovation, and continuous improvement
Lead the establishment of a new engineering office in Ireland, including operational setup, local processes, and cultural foundations
Build and scale a new engineering team from the ground up, ensuring alignment with global engineering standards and practices
Develop a strong local leadership pipeline and mentor emerging leaders within the new office
Establish a cohesive, collaborative environment that integrates seamlessly with existing engineering teams across regions
Ensure the new office becomes a center of excellence that contributes meaningfully to product innovation and delivery
Navigate regional regulatory, cultural, and talent‑market considerations to ensure successful long‑term operations
Ensure regular, high‑quality product releases that deliver measurable value to customers and support new customer acquisition
Promote an agile, high‑velocity development lifecycle across teams
Continuously refine development processes to eliminate waste and accelerate innovation
Establish and maintain engineering standards, best practices, and tooling to enhance productivity
Encourage advancements in testing methodologies to improve release velocity and reliability
Ensure a strong user experience by incorporating insights from user interviews and feedback
Implement a rigorous performance management framework that includes clear expectations, structured reviews, and accountability for results
Maintain a high‑talent‑density organization by identifying and developing top performers while decisively addressing sustained underperformance
Build a culture of excellence where engineers are empowered to do their best work and where low performance is addressed promptly and constructively
Collaborate with feature teams and cross‑functional leaders to ensure success of strategic initiatives
Coordinate engineering priorities with market research and customer needs
Support adoption of products across industry‑specific use cases
Work with other department heads to identify and implement technologies that improve organizational efficiency
Foster internal adoption of new product functionality
Ensure smooth communication and alignment between geographically distributed teams
Coach, mentor, and motivate engineering staff, supporting their professional and technical growth—including modern DevOps skills and operational ownership
Build and scale a high‑performing engineering organization by attracting, assessing, and hiring top talent
Implement a disciplined performance management framework with clear expectations, structured reviews, and consistent accountability
Maintain a high‑talent‑density team by identifying and developing top performers while proactively addressing sustained underperformance
Make decisive staffing decisions that strengthen team capability, including transitioning out individuals who do not meet performance standards
Foster a culture of excellence, ownership, and continuous improvement, including shared responsibility for code quality, deployment health, and operational outcomes
Develop a strong leadership pipeline by mentoring emerging leaders and empowering them to take on greater responsibility
Ensure workspaces and environments support productive, collaborative software engineering work
Promote a culture of inclusion, collaboration, and continuous learning across geographically distributed teams
Promote transparency by communicating development progress, operational health, and key DevOps metrics
Establish a strong DevOps culture focused on collaboration, automation, reliability, and continuous improvement
Define, monitor, and act on critical DevOps KPIs—such as deployment frequency, lead time for changes, change failure rate, and mean time to recovery—to drive measurable improvements in delivery performance
Guide technical decision‑making to optimize time, quality, and operational efficiency
Oversee engineering support for SaaS system performance, reliability, and operational readiness, ensuring teams adopt DevOps best practices for observability, incident response, and root‑cause analysis
Ensure the department can provide timely assistance for unexpected software issues affecting customers, supported by strong on‑call processes and operational playbooks
Coordinate company‑wide efforts for new product initiatives with an emphasis on operational scalability and maintainability
Review vendor agreements, including those related to cloud infrastructure like SLAs, CI/CD tooling, and monitoring platforms
Act as a responsible steward of departmental resources and manage development and operational expenses effectively
Participate in special projects as needed
Represent Laserfiche’s engineering efforts to customers, prospects, resellers, analysts, and partners
Support community education initiatives to help customers realize value from new releases
Foster alignment on licensing terms and ensure updates to end‑user license agreements and enforcement mechanisms
Strengthen the company’s presence and reputation in the new geographic region through community engagement, partnerships, and industry involvement
Qualification
Required
10–20 years of software development experience, including leadership roles
Experience launching or scaling an engineering office in a new geographic region
Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field
10+ years of product development experience, from concept through launch
Deep knowledge of software engineering principles, methodologies, and Agile/Scrum practices
Proven experience building or scaling engineering teams, ideally including distributed or international teams
Strong analytical and estimation skills, with excellent judgment around scope and prioritization
Experience developing technology strategy and managing dynamic product roadmaps
Ability to think and act strategically, with a proactive and structured approach to problem‑solving
Exceptional communication and organizational skills, with the ability to engage effectively at all levels
Demonstrated success collaborating with engineers, QA, UX, product managers, technical writers, and support teams
Strong interpersonal and mentoring abilities
Ability to attract, evaluate, and hire highly skilled engineering talent in competitive markets
Adaptability in a fast‑growing, rapidly evolving environment
Proficiency in object‑oriented programming languages (e.g., C#, C++, Java)
Ability to quickly learn and apply new technologies
Passion for Laserfiche's mission
Benefits
Generous time off:
15 Days of Vacation
3 Floating Holidays
2 Paid Volunteer Days
9 Paid Holidays
Hybrid Work Environment
Free Parking: covered and EV charging stations
Various 401 (k) Investment Options and Generous Company Match
HMO and PPO Medical Care Options (Employees are fully covered under HMO)
Company
Laserfiche
Laserfiche is the world's largest private Enterprise Content Management (ECM) software development company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Karl Chan
CEO
Anna Kyritsis
CFO & VP Finance
Recent News
UAE Business Review
2025-12-19
Company data provided by crunchbase