Legacy Community Health · 1 week ago
Bilingual Patient Access Specialist
Houston, TX, US
Full-time
Hybrid
Entry Level
1+ years expLegacy Community Health is the largest Federally Qualified Health Center in Southeast Texas, dedicated to delivering comprehensive and affordable healthcare. The Bilingual Patient Access Specialist will be responsible for transforming patient interactions through effective communication and scheduling, ensuring a seamless patient experience.
Health CareNon Profit
Responsibilities
Effortlessly groove with inbound and outbound calls in our vibrant, tech-savvy call center
Show off your commitment to innovation and stellar patient service!
Roll with a structured framework, keeping agility and punctuality in check
Use savvy skills to schedule patient appointments with precision and style
Chit-chat about referrals, insurance, and eligibility status for seamless patient access
Stay ahead of the curve with the latest in patient communication magic
Flex those problem-solving muscles and make the most of digital resources
Wow us with advanced communication techniques across any platform
Keep clinical teams in the loop with the latest data using fab communication methods
Perfectly input data, ensuring smooth sailing with digital systems
Master multitasking in a fast-paced, tech-enhanced environment
Qualification
Required
Have a high school diploma or equivalent
1-2 years of customer service experience under your belt, especially in a clinical setting
Rock a strong orientation towards customer service excellence
Be a professional, articulate, and tech-savvy communicator
Nail handling multiple callers and tasks with cool digital tools
Bring amazing verbal and written communication skills to the table
Show off accurate data entry, keyboard typing, and mouse navigation skills
Proficient in MS Windows, Email, and digital forms
Preferred
Patient scheduling experience and knowledge of medical and insurance terminology
Got bilingual skills in English and Spanish
Benefits
Paid Time Off & Paid Company Holidays
Medical, Dental, Vision & Life Insurance
Flexible Spending Account (FSA)
403(b) Retirement Plan with Company Match
Short-Term & Long-Term Disability
$0 Copay for Legacy Provider visits
$0 Copay for prescriptions filled at Legacy Pharmacies
Travel Insurance & Pet Insurance
Subsidized Gym Membership
And much more!
Company
Legacy Community Health
Legacy Community Health is a full-service health care system comprised of over 50 locations in the Texas Gulf Coast region offering primary care, pediatrics, OB/GYN, behavioral health, dental, vision, specialty care, and pharmacy services.
1001-5000 employees
H1B Sponsorship
Legacy Community Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (2)
2022 (8)
2021 (12)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Robert P. Palussek
Chief Operating Officer
Chelsea Leal
HR Business Partner
Recent News
2025-06-10
2025-06-10
2025-06-09
Company data provided by crunchbase