Eden Housing, Inc. · 19 hours ago
Property Supervisor - Central Office, Hayward CA
Hayward, CA
Full-time
Onsite
Mid, Senior Level
3+ years expEden Housing, Inc. is a company focused on property management, and they are seeking a Property Supervisor to oversee the development and monitoring of company policies and procedures related to property management. The role involves recruitment, training, and supervision of community managers, ensuring the physical asset and positive performance of the assigned portfolio.
Real Estate
Responsibilities
Establishes and coordinates a communication system involving transactions and activities between onsite staff and the Central Office to ensure appropriate monitoring and control of property issues and operations
Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directives; performs timely performance evaluations on supervised employees; assists SCM/CM’s with site-level employees. Approves all new hires, status changes, and terminations for on-site personnel
Monitors, assists, and makes recommendations to improve property operations; reviews occupancy status; recommends rent schedules and prepares rent increase requirements to governing agencies. Reviews property dashboard metrics monthly with team and makes recommendations to ADPO for next steps, in ensuring all areas of measurement fall within company guidelines. Reports on dashboard metrics timely
Reviews/audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approves all exceptions of same. Performs review in conjunction with reporting established within the Property Supervisor Guidebook
Oversees the resolution of resident relation issues
Physically Inspects the properties a minimum of twice a month to ensure the highest standards are maintained; evaluates effectiveness and efficiency of maintenance, grounds, and housekeeping operations. Walks all vacant apartments for market-ready condition at every property visit
Assists in or develops corrective programs to ensure physical and fiscal well-being of the apartment communities
Prepares annual operating and capital budgets; monitors budget performance and prepares summary reports of same
Timely Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations, where applicable
Assists in the update, revision and/or development of forms, reports, and manuals relating to property management issues and operations. Ensures implementation, as appropriate
Prepares and conducts quarterly portfolio training/meetings, to include all property personnel
Establishes and maintains ongoing working relationships with lenders and regulatory agency personnel
Ensures that regulatory agreements are adhered to and followed
Assists in the development and implementation of property management training programs. Conducts/facilitates training for team
Attends all industry meetings and other regulatory agency meetings as required and appropriate
Identify, train and mentor a Senior Community Manager amongst the assigned portfolios. Nurture their growth amongst the portfolio as part of your leadership amongst the Eden team
Attend and participate in leadership workshops/trainings, as required by Eden Housing
Motivate and lead your team by example. Provide recognition and visibility amongst the organization
Work cohesively interdepartmentally for collaborative communication and teamwork
Actively participate in our culture of inclusivity
Must have access to reliable transportation to travel during the business day to Eden properties, training sites and retail stores
Qualification
Required
Knowledge of apartment property management normally acquired by four years of college OR comparable work experience
Minimum of three years' experience overseeing multiple Community Manager's/Teams, managing properties in affordable housing developments, including but not limited to Department of Housing and Urban Development (HUD), Low Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, Rental Housing Construction Program (RHCP), California Housing Rehabilitation Program (CHRP), California Housing Finance Agency (CHFA), and Assisted Housing Program (AHP) properties
Experience in generating property budgets
Working knowledge of applicable local and federal housing laws including Fair Housing and Landlord and Tenant laws required
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, government regulations, loan documents, financial reports, regulatory agreements, and other legal documents
Ability to respond to inquiries or complaints from residents, regulatory agencies, or members of the business community
Ability to write reports, business correspondence and procedure manuals
Ability to effectively present information to top management, public groups, and officials, and/or boards of directors
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages
Ability to analyze financial reports, income statements and perform cost analyses
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Current COS, TCS, SHCM or HCCP or attainment within six months of hire
Current tax credit certification or attainment within six months of hire
Strong supervisory, personnel management and organizational skills
Ability to delegate and communicate property management policies and procedures
Computer literate. Proficient in Word and Excel. Experience with property management software (preferably YARDI)
Excellent communication (verbal and written), problem solving, decision-making, interpersonal and time management skills
Ability to work under pressure and successfully meet deadlines
Must be able and willing to travel to all company locations to carry out duties and responsibilities associated with the management of property portfolio
Ability to handle shifting and multiple priorities in a fast paced, growth environment
Experience working with diverse groups, i.e., staff, residents, outside contacts
Commitment to the companies' goals and philosophy
Preferred
Knowledge of affordable housing regulations a plus, including but not limited to HUD, Low Income Housing Tax Credits, Tax-Exempt Bonds, RHCP, CHRP, CHFA, and AHP
Ability to review regulatory agreements and ability to interpret same
Working knowledge of applicable local and federal housing laws a plus
Knowledge of property maintenance, property marketing, and financial aspects of property management a plus
Knowledge of basic employment laws as they relate to equal opportunity, hiring, training, promotion, evaluation, and termination
De-escalation and conflict resolution communication skills, a plus
Company
Eden Housing, Inc.
Eden Housing is a non-profit organization with over 55 years of experience providing safe and affordable housing that helps families stay secure, allows communities to thrive, and solves many of the most pressing housing challenges facing California cities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jan Peters
Executive Vice President/Chief Operating Officer
Shola Olatoye
Chief Operating Officer
Recent News
2025-07-31
Seattle TechFlash
2025-05-10
San Francisco Business Times
2025-02-08
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