TEKsystems · 6 hours ago
Mechanical Claims Analyst
Earth City, MO
Full-time
Hybrid
New Grad, Entry Level
$25/hr - $35/hrTEKsystems is a leading provider of business and technology services, seeking a Mechanical Claims Analyst. The role involves evaluating and processing mechanical claims, providing exceptional customer service, and collaborating with teams to uphold the company’s reputation for excellence.
Information Technology
Responsibilities
Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency
Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests
Actively listen to callers’ questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience
Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related records
Collaborate with leaders and other claim analysts to consistently uphold the company’s reputation for honesty, fairness, and excellence in all interactions
The Three Main Calls They Will Take Will Be: Dealerships calling with repairs required on car to determine if the repairs needed will be covered by the auto warranty, they will have a list of guidelines that will allow them to determine if the claims should be approved or denied
Car owners will be calling to understand why a claim is either approved or denied
Car owners will be calling to determine what they should do for an issue with their car. The rep will advise them the process required to get a quote and next steps to determine if the repair will be covered
Overall they will need to be using their mechanical knowledge to understands the issue with the automobile and then advise the dealership or customer what is approved, denied or what the next steps in the process of claim is needed
Qualification
Required
In-depth knowledge of vehicle mechanics
Ability to evaluate, investigate, and process mechanical claims with accuracy and efficiency
Exceptional customer service skills
Ability to communicate via telephone and email with vehicle contract holders, repair facilities, and other parties
Active listening skills to address callers' questions and concerns
Demonstrated empathy and compassion in customer interactions
Adherence to established department processes
Utilization of company specific computer systems to maintain detailed and accurate electronic claim-related records
Collaboration with leaders and other claim analysts
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase