Switchboard Operator jobs in United States
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TEKsystems · 1 day ago

Switchboard Operator

TEKsystems is a leading provider of business and technology services. They are seeking a Switchboard Operator to serve as the first point of contact for callers to 14 hospitals, managing a high volume of inbound calls and providing excellent customer service.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

250+ inbound calls/day and transfer callers to where they need to go and who they need to speak with
Answer calls for 14 Health facilities
Page physicians on behalf of patients
Greets customer via telephone
Handles any and all calls that come through on the hospitals 1-800 line
Answers questions regarding hours, locations, personal, etc
Transfers emergency calls to ER

Qualification

Call center experienceCustomer service skillsTelephone etiquetteProfessionalismPoliteness

Required

1+ year of steady employment in a call center role where 50+ calls are taken/day
High caliber of customer service (professionalism, polite)
No more than 4 jobs in 5 years

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase