Outfield Healthcare Partners · 3 hours ago
Receptionist Weekends
Grants, NM
Full-time
Onsite
New Grad, Entry LevelOutfield Healthcare Partners is seeking a Receptionist to provide administrative support for the efficient operation of their facility. The role involves greeting patients, resolving inquiries, and coordinating discharge planning while ensuring compliance with regulations.
Hospital & Health Care
Responsibilities
Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities
Resolves customer requests, questions and complaints; provides information to improve customer service
Serves as liaison between patients and other departments
Conducts inquiries on customer satisfaction; reports information using recommended tools and forms
Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
Coordinate discharge planning with patient, family, rehab, nursing, referrals to agencies
Arranges for consults for patients annually or as needed
Serves as role model to foster superb customer service
Assists the center in ensuring adherence to Federal and State regulations including participating in survey process and the correction of deficiencies
Other duties, responsibilities and activities may change or assigned at any time with or without notice
Qualification
Required
High school diploma preferred
Proficiency with Microsoft Office: Word and Excel
Presents professional image through appearance, behavior and speech
Company
Outfield Healthcare Partners
51-200 employeesFunding
Current Stage
Growth StageCompany data provided by crunchbase