Continuous Improvement & Quality Manager jobs in United States
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Kitchen Craft · 3 days ago

Continuous Improvement & Quality Manager

Kitchen Craft is part of MasterBrand, a leader in the North American residential cabinet business. The Continuous Improvement & Quality Manager will provide leadership and project management to support Lean transformation and quality excellence within cabinet manufacturing operations, identifying improvement opportunities and ensuring products meet quality standards.

FurnitureManufacturingSales

Responsibilities

Lead the deployment of sustainable Lean leadership practices and tools across the organization, including:
Daily Management
Standard Work and Leadership Standard Work
Value Stream Mapping
Pull Systems
Visual Management
A3 and structured problem-solving
Identify opportunities to eliminate the 8 wastes through Value Stream Mapping, Kaizen events, and data-driven analysis to achieve measurable performance gains
Facilitate Kaizen events and coach team members on preparation, execution, and post-Kaizen action follow-up
Build and manage a Kaizen funnel in partnership with organizational leaders to prioritize improvement opportunities
Continually challenge existing processes, procedures, and assumptions in the spirit of continuous improvement
Serve as a visible change agent, modeling Lean behaviors and mindset throughout the organization
Develop and deploy meaningful KPIs in collaboration with business unit and operations leaders
Provide ongoing education and training in Continuous Improvement and Lean principles at all organizational levels
Develop, implement, and maintain quality management systems and procedures aligned with cabinet manufacturing standards
Establish and enforce quality standards for cabinet components, finishes, assembly, hardware installation, and final product inspection
Monitor and analyze quality performance data, including defects, scrap, rework, customer complaints, and warranty claims
Lead root cause analysis (RCA) and corrective and preventive action (CAPA) activities
Conduct internal audits and support compliance with customer, regulatory, and company quality requirements
Partner with engineering, production, and purchasing to ensure quality is built into processes and product designs
Collaborate with suppliers to improve material quality (panels, doors, finishes, hardware)
Support incoming inspection processes and supplier corrective action efforts
Participate in supplier evaluations and continuous improvement initiatives
Act as a coach and mentor to leaders and team members to establish a culture of Continuous Improvement and quality ownership
Train employees on Lean tools, quality standards, inspection methods, and problem-solving techniques
Support leaders in developing problem-solving capability and accountability within their teams

Qualification

Lean certificationContinuous Improvement experienceQuality management systemsProject managementToyota Production SystemData analysisCoachingTrainingERP systemsCommunication skillsProblem-solving skillsInterpersonal skillsConflict managementDocumentation skills

Required

Bachelor's degree or equivalent experience
Lean certification or equivalent practical experience
Minimum of 5 years of Continuous Improvement experience, including at least 2 years in a leadership role with demonstrated implementation success
Strong analytical, project management, and presentation skills
Exceptional leadership, interpersonal, and communication skills (verbal and written)
Strong problem-solving, analytical, and project management skills
Demonstrated facilitation, coaching, and training capability
Consultative approach with strong change-management skills
Ability to challenge conventional thinking and drive organizational change
Experience working across diverse manufacturing processes
Proven ability to manage multiple initiatives simultaneously
Conflict management, negotiation, and influencing skills
Strong documentation, tracking, and results-reporting skills
Proficiency with information technology tools (ERP systems, Microsoft Word, Excel, PowerPoint)
Ability and willingness to travel overnight up to 50%

Preferred

Advanced degree
Experience with Toyota Production System or similar Lean operating systems
Experience in cabinet, furniture, woodworking, or related manufacturing environments

Company

Kitchen Craft

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Kitchen Craft is a cabinetry manufacturing firm in Winnipeg, Manitoba.

Funding

Current Stage
Late Stage
Company data provided by crunchbase