FUJIFILM Holdings America Corporation · 1 day ago
Data Entry Specialist
FUJIFILM Healthcare Americas Corporation is dedicated to innovating for a healthier world. The Data Entry Specialist is responsible for entering, validating, and maintaining accurate data related to customer support contracts and associated assets, ensuring that records are up to date to support billing, reporting, and service delivery.
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Responsibilities
Enter and update support contract data in ERP, CRM, or contract management systems
Establish, link, and maintain customer assets under support contracts, ensuring accurate relationships between serial numbers, product IDs, and contract terms
Verify contract start and end dates, coverage levels, and entitlements for each asset
Perform periodic audits of data to ensure alignment between contracts, service records, and billing systems
Process contract renewals, amendments, cancellations, and terminations according to approved procedures
Collaborate with operations to resolve discrepancies in asset or contract data
Maintain accurate digital and physical records following company data governance policies
Generate reports and dashboards to support KPI tracking (e.g., contract coverage rates, active asset counts)
Support process improvements that enhance data quality and system integration related to contracts and assets
Monitor, manage, and respond to email inquiries in shared mailboxes
Qualification
Required
Associate degree or equivalent experience in business administration, data management, or a related field
2+ years of experience in data entry, contract administration, or asset management (experience with ERP systems such as SAP, Oracle, or ServiceNow preferred)
Ability to handle a high volume of work during peak times
Strong attention to detail and accuracy in data handling
Good understanding of service support agreements, warranties, and renewal processes
Proficiency in Microsoft Excel and enterprise data systems
Ability to work independently while meeting deadlines and maintaining a high level of data quality
Effective communication and organizational skills to coordinate with cross-functional teams
Preferred
Experience with ERP and CRM systems such as SAP and Salesforce preferred
Familiarity with support contract lifecycle processes (e.g., renewals, expirations, coverage validation)
Experience in managing equipment or software asset records within enterprise asset management or configuration databases
Basic understanding of subscription or service revenue recognition terminology
Company
FUJIFILM Holdings America Corporation
For over 90 years, Fujifilm has found #ValueFromInnovation through expanding its portfolio to represent a broad spectrum of industries including medical and life sciences, electronic, chemical, graphic arts, information systems, industrial products, broadcast, data storage, and photography.