Corgan · 4 days ago
Endpoint Analyst | Information Technology
US-TX-Dallas
Full-time
Onsite
Mid Level
4+ years expCorgan is a leading global architecture and interior design firm, seeking qualified candidates for the role of Endpoint Analyst. This position is part of the Core Technology Team, responsible for supporting end-users with desktop, systems/network, and audio-visual system support while enhancing the firm's IT service offerings.
ArchitectureConsultingIndustrial Design
Responsibilities
Stay current with emerging technology and research and recommend future technology solutions
Analyze, troubleshoot, and resolve end-user hardware, software, and networking issues
Install and maintain operating systems, application software with regular patching and upgrading
Serve as a member on the Incident Response Team
Follow security procedures to protect systems from unauthorized use and user abuse
Track and monitor requests to ensure timely resolution of issues through ServiceNow ticketing system
Regular audits and trend analysis of ServiceNow tickets and performance assessments of current IT services and solutions to support recommendations for improvements
Coordinates training and orientation for new and existing employees and helps them become familiar with equipment and networks
Maintain accurate inventory records of IT assets, ensuring proper tracking and management
Document processes, procedures, repairs, and changes to ensure current and useable knowledge transfer in ServiceNow
Provide technical support for advanced conference room AV technologies, including MTRs and Crestron devices
Occasional travel to other Corgan offices
Qualification
Required
4+ years of experience in a similar IT support role within an ITIL environment
Advanced knowledge of Windows Operating Systems
Outstanding Customer Service skills and resourcefulness
Possess strong problem-solving and time/project management skills
Ability to communicate effectively with all levels of business
Preferred
Experience with SCCM/MCEM, Intune
Experience with Microsoft Services such as Exchange, Entra, Teams, and SharePoint
Experience with Server Administration such as AD, GPO, DNS, DHCP, DFS
Experience with Patch & Vulnerability Management Software
Company
Corgan
Corgan is an architecture and design firm with expertise in branding, aviating planning and interior design.
1001-5000 employees
H1B Sponsorship
Corgan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (47)
2023 (27)
2022 (19)
2021 (19)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.03MKey Investors
American Society of Interior Designers
2024-03-07Grant· $0.03M
Leadership Team
Scott Ruch
CEO
Alexandria Hoevel
Vice President | LA Multifamily studio leader | project manager
Recent News
2026-01-20
2025-11-06
2025-11-05
Company data provided by crunchbase