Controls and IT Support Technician jobs in United States
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BandD Foods · 1 day ago

Controls and IT Support Technician

positionBoise,ID,US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$25/hr - $30/hr
date0+ years exp

BandD Foods, founded in 1972 in Boise, Idaho, specializes in producing a variety of frozen meats. They are seeking a Controls and IT Support Technician to provide first-line technical assistance to end users and ensure timely resolution of hardware, software, and network issues.

Food and BeverageFood Processing

Responsibilities

Serve as the first point of contact for IT and controls support
Perform routine and emergency maintenance on electronic equipment
Perform periodic inspections, testing, adjustments, calibrations and servicing activities necessary to assure the proper operation of process instrumentation and control systems in the plant operations and wastewater treatment process
Diagnose and resolve basic hardware, software, and connectivity issues
Provide support for desktops, laptops, mobile devices, printers, and peripherals
Monitor control equipment for proper operation, performance and safety
Assist users with operating systems, Microsoft 365 applications, and basic business software
Perform user account setup, password resets, and access management
Support onboarding and offboarding of employees (equipment setup, access provisioning)
Maintain inventory of IT and controls equipment and assist with asset tracking
Run conduit and network cabling
Follow IT policies, security standards, and best practices

Qualification

IT support experienceWindows operating systemNetworking conceptsMicrosoft 365CompTIA A+ certificationCustomer service skillsMacOS operating systemActive DirectoryCybersecurity best practicesCommunication skills

Required

High school diploma or equivalent (associate's degree in IT or related field preferred)
0-2 years of experience in an IT support or help desk role
Basic understanding of Windows and/or macOS operating systems
Familiarity with common office applications (Microsoft 365, email, browsers)
Fundamental knowledge of networking concepts (Wi-Fi, LAN, VPN)
Strong customer service and communication skills

Preferred

CompTIA A+ or similar entry-level IT certification
Exposure to Active Directory, Azure AD, or similar identity management tools
Basic understanding of cybersecurity best practices

Benefits

401K savings plan
Health and Dental coverage
Optional FSA

Company

BandD Foods

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BandD Foods is a company based out of United States.
dateFounded in 1972
location
Boise, Idaho, USA
people-size201-500 employees
web-link
https://banddfoods.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-01-03Acquired

Recent News

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Company data provided by crunchbase