Interstate Moving | Relocation | Logistics · 1 day ago
PC Technical Support
Springfield, VA
Full-time
Onsite
New Grad, Entry Level
0+ years expInterstate Moving | Relocation | Logistics is seeking a PC Technical Support professional to provide technical assistance to computer system users. The role involves resolving computer problems, maintaining hardware and software inventory, and ensuring the performance of computer systems.
AutomotiveLogisticsTransportation
Responsibilities
Identifies, researches, and resolves technical problems by responding to personnel requests for technical support
Monitors the status of servers and assures that all backups are being completed without errors
Maintains PC parts, hardware, and software inventory
Build, test, and maintain personal computers
Create and maintain users accounts – network directories, e-mail accounts, and printer selection
Install, configure, upgrade and troubleshoot computer hardware and software
Oversee the daily performance of computer systems
Refer major hardware or software problems or defective products to vendors for service
Create or modify phone extensions as needed
Record meter readings for printers and copiers
Record all daily activities using Interstate’s ticketing system
Resolves basic to advanced hardware, software, and connectivity problems
Lift general computer equipment; desktop computers, monitors and printers
Must hold a valid driver license in order to travel between our site offices and data center
Productivity is determined by the number and quality of completed projects
Must be able to work unsupervised
Qualification
Required
Minimum requirement in Microsoft Outlook, Word, Excel and PowerPoint of Intermediate Level
Web browsers; Microsoft Edge, Firefox and Chrome
Adobe Acrobat
Antivirus, Spam and Spyware software
Knowledge of major mobile phone carriers in order to troubleshoot company issued mobile phones
Knowledge of Active Directory and Microsoft Exchange
General understanding of VMWARE and TCP/IP, and WiFi networks
General understanding of Microsoft Networking including Microsoft File and Print Sharing
Must be customer support oriented, able to work in a dynamic and fast paced environment; good communication skills are a must
Associates degree or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Must hold a valid driver license in order to travel between our site offices and data center
Company
Interstate Moving | Relocation | Logistics
Interstate Moving | Relocation | Logistics is a transportation company that offers global transportation services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Arthur Morrissette IV
CEO & Group President
Recent News
Company data provided by crunchbase