Client Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Burlington Emergency and Veterinary Specialists (BEVS) · 23 hours ago

Client Service Representative

Burlington Emergency & Veterinary Specialists (BEVS) is Vermont’s only specialty and 24/7 emergency animal hospital, providing exceptional care for pets. They are seeking a compassionate Client Service Representative to handle client inquiries, manage patient files, and facilitate communication between clients and the veterinary team.

Health CareHospitalMedicalVeterinary

Responsibilities

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
Warmly greets clients
Prepares patient files
Receives and relays client correspondence and updates client financial records
Answers client’s inquiries about basic animal care questions and routine procedures
Educates clients on over-the-counter products such as flea and tick preventions
Admits patients and handles medical records entries accurately
Prepares client invoices for services performed
Handles payment transactions
Receives and relays telephone, fax, and email messages accurately and promptly

Qualification

Veterinary Receptionist experienceOffice functions experienceClient communicationMulti-line phone systemBasic animal care knowledge

Required

High school diploma or equivalent
Significant experience with basic office functions in a busy office environment

Preferred

Previous experience working as a Veterinary Receptionist/CSR

Benefits

Great pay with competitive medical, dental, and vision insurance coverage
401K with 100% company match of up to 3%, and a 50% match for the 4thand 5th%
Generous paid time off
Bonding leave enhanced maternity benefit
Pet Care: Discounts on veterinary services and products
Pet Diagnostics: Discounts on reference lab testing
Pet Food: Discounts on Purina pet foods

Company

Burlington Emergency and Veterinary Specialists (BEVS)

twittertwittertwitter
company-logo
As Vermont’s only specialty and 24/7 emergency animal hospital, Burlington Emergency & Veterinary Specialists (BEVS) provides a level of care you simply won’t find anyplace else in the state.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase