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UPMC · 4 hours ago

Unit Secretary

Altoona, PA

Full-time

Onsite

New Grad, Entry Level

UPMC is a healthcare organization that values teamwork and making a meaningful impact in healthcare. As a Unit Secretary in the Emergency Department, you'll support patient care by ensuring smooth communication and assisting with medical records and directives.

BiotechnologyHealth CareHospitalMedical

Responsibilities

Assures the delivery of the interdepartmental mail and patients' mail and flowers by alerting them of the arrival

Supports unit based Continuous Performance Improvement (CPI) activities by actively participating in the CPI Process

Understands the special needs of consumers with co-occurring disorders (mental health and substance abuse) and utilizes appropriate assessment and intervention techniques

Completes ongoing age-specific competency validation via defined mechanisms

Obtains information for records and assists in transfer of patients by preparing records for other facilities

Answers the telephone promptly and courteously and maintains free-flowing and accurate communication. Takes and delivers messages in a timely manner

Greets and assists patients, families, visitors, co-workers, physicians, and other Hospital personnel. Responsible for unlocking and securing doors to unit on arrival of same and registering visitors

Processes requests for patient services from other departments as required

Assists during emergencies such as crisis on the unit, cardiac arrest, disaster, etc. by thorough knowledge of own role

Attends unit staff meetings

Responsible for ordering all forms, keeping them up to date and distributing as needed

Assembles and records patient information on charts, files, laboratory and x-ray reports on patient charts, checks discharge charts for completeness

Functions as unit receptionist and coordinates clerical tasks essential to the operation of the unit

Maintains patient records including labeling, incorporating appropriate forms, ensuring completion, overseeing general appearance, and monitoring their location

Maintains a satisfactory physical environment for the patient by reporting potential safety hazards and needed repairs to appropriate personnel

Qualification

Medical secretary programUnit secretary experiencePatient record managementCommunication skillsTeamwork

Required

Must have a high school education