Trinity Health · 6 hours ago
Access Team Specialist - Full-Time Days Boise
Boise, ID
Full-time
Onsite
New Grad, Entry LevelTrinity Health is seeking an Access Team Specialist to support specific clinic locations in taking care of patients’ administrative needs. The role involves answering phones, scheduling appointments, checking insurance eligibility, and maintaining patient records while providing excellent customer service.
DeliveryHealth Care
Responsibilities
Knows, understands, incorporates, and demonstrates the Organizational Mission, Core Values, and Vision in behaviors, practices, policies and decisions
Excellent customer service skills required to interact with patients, physicians and staff to maintain and promote positive relationships
Demonstrates ability to efficiently organize work and maintain a high level of accuracy and productivity
Work as part of a team with demonstrated listening skills, independent problem solving, decision-making skills, the ability to use critical thinking skills, and participate in effective group decision-making
Computer skills including Outlook, MS Office products and Practice Management software
Well-developed English verbal and written communication skills to portray a professional customer image
Ability to learn and maintain a comprehensive knowledge of the healthcare community, including all specialties and all providers
Ability to work independently with minimal supervision as part of a team working with others to solve problems, improve workflow, assure back up, and achieve an enjoyable work atmosphere
Independently schedules appointments in the electronic health record using variable templates and per provider preferences
Collects and validates patient demographic information including insurance type and patient contact information maintaining confidentiality of all patients’ health and financial information according to HIPAA standards
Collaborates with designated clinic contacts to facilitate unusual appointments or new patient requests
Handles multiple telephone lines, politely and effectively
Qualification
Required
High School Diploma or equivalent required
Excellent customer service skills required to interact with patients, physicians and staff to maintain and promote positive relationships
Demonstrates ability to efficiently organize work and maintain a high level of accuracy and productivity
Work as part of a team with demonstrated listening skills, independent problem solving, decision-making skills, the ability to use critical thinking skills, and participate in effective group decision-making
Computer skills including Outlook, MS Office products and Practice Management software
Well-developed English verbal and written communication skills to portray a professional customer image
Ability to learn and maintain a comprehensive knowledge of the healthcare community, including all specialties and all providers
Ability to work independently with minimal supervision as part of a team working with others to solve problems, improve workflow, assure back up, and achieve an enjoyable work atmosphere
Independently schedules appointments in the electronic health record using variable templates and per provider preferences
Collects and validates patient demographic information including insurance type and patient contact information maintaining confidentiality of all patients' health and financial information according to HIPAA standards
Collaborates with designated clinic contacts to facilitate unusual appointments or new patient requests
Handles multiple telephone lines, politely and effectively
Preferred
Previous experience in hospital, medical or insurance office setting preferred
Experience with process improvement or lean philosophy preferred
Working knowledge of medical terminology and the healthcare system (insurances, Medicare, Medicaid, physician office operations) preferred
Benefits
Competitive compensation
Full benefits package
Opportunity for growth throughout SAHS and Trinity Health
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
Founded in 2000
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2026-01-16
Company data provided by crunchbase