Virtuos · 1 day ago
Sales Operations Analyst
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $90K/yr
2+ years expVirtuos is one of the largest independent video game development companies, specializing in full-cycle game development and art production. The Sales Operations Analyst will strengthen the effectiveness of the sales organization by driving data-driven decision-making and improving sales processes across North America, Europe, and Asia.
Computer Games
Responsibilities
Develop and maintain sales performance dashboards and reports, including pipeline, forecasts, quota attainment, and KPI tracking
Deliver executive-ready insights to support sales leadership, including pipeline health, forecast risk, and performance trends
Partner with the Sales Operations Manager to support CRO-level reporting and analysis for weekly, monthly, and quarterly business reviews
Conduct variance and performance driver analysis, providing clear recommendations to inform leadership decisions
Support strategic initiatives such as market segmentation, revenue optimization, and scenario modeling
Design, document, and continuously improve sales processes, tools, and workflows to ensure scalability
Assist in deploying and optimizing sales methodologies, operating rhythms, and planning cadences (e.g., QBRs, pipeline reviews)
Identify inefficiencies and recommend scalable process improvements aligned with organizational growth
Maintain high data quality standards within CRM and related sales technologies
Support CRM enhancements, reporting logic, user adoption, and basic configuration in partnership with Sales Operations and Business Systems
Perform data validation and ensure alignment across sales, finance, and revenue operations
Own Salesforce governance and day-to-day administration for GA Sales, including user management, profiles/permission sets, roles, queues, and territory settings, in partnership with Business Systems
Design and maintain the data model (objects, fields, relationships, validation/duplicate rules) to support global reporting standards across North America, Europe, and Asia
Build and optimize reporting & dashboards with clear metric definitions for pipeline health, forecast risk, quota attainment, and performance trends
Drive data quality via monitoring, alerts, and remediation playbooks; upholding SLAs for critical fields (e.g., close dates, stages, products, contact roles) and partner with BD/KAM teams to close gaps
Administer automation (Flows, approval processes) to streamline pipeline reviews, handoffs, and forecast submissions; document changes and maintain robust change control
Manage the sales-owned Salesforce backlog; coordinate sandbox testing, UAT, and production deployments with Business Systems; communicate changes and provide enablement
Partner with stakeholders on integrations (Finance, Marketing automation, data warehouse), ensuring compliance with security, privacy, and audit requirements
Maintain report templates, folders, and dashboard catalogs
Partner with Sales, Finance, Marketing, Business Development, and Production teams to support go-to-market initiatives
Collaborate with regional teams in North America, Europe, and Asia to deliver consistent reporting and insights across global markets
Assist with deal analysis, pipeline reviews, and executive-level reporting
Support sales planning initiatives, including annual planning, segmentation, and territory modeling
Contribute to change management efforts for new tools and processes
Qualification
Required
Bachelor's degree in Business, Finance, Analytics, Economics, or a related field
2 - 4 years of experience in Sales Operations, Revenue Operations, Business Operations, or a similar analytical role
Advanced proficiency in Excel (lookups, pivots, formulas)
Experience working with Salesforce required
Strong analytical and problem-solving skills with attention to detail
Ability to communicate clearly and effectively with technical and non-technical stakeholders
Preferred
Experience with BI or analytics tools (Power BI strongly preferred)
Familiarity with forecasting, quota setting, and sales compensation concepts
Experience supporting high-growth sales organizations
Working knowledge of sales planning tools is a plus
Exposure to predictive analytics or scenario modeling for sales forecasting
Salesforce Admin experience in a multi‑region sales org; Salesforce Administrator (ADM‑201) certification preferred
Proficiency with Salesforce reporting, dashboards, and Flow; familiarity with SOQL and data import tools (Data Loader / Data Import Wizard)
Experience connecting Salesforce datasets to Power BI (Power Query/DAX) and maintaining certified semantic models
Benefits
Medical, Dental, Vison & 401(K) match with no vesting required
Paid annual vacation and sick leave
Paid Parental leave available from day 1
Research and Development Opportunities
EAP (Employee Assistance Program)
Company
Virtuos
Founded in 2004, Virtuos is one of the largest independent video game development companies.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jake DiGennaro
Chief Revenue Officer (CRO)
Company data provided by crunchbase