Aston Carter · 10 hours ago
Customer Service Representative
Peoria, IL
Contract
Onsite
New Grad, Entry Level
$20/hr - $24/hrAston Carter provides corporate talent solutions and is seeking a Customer Service Representative. This role involves managing financial information, assisting with customer inquiries, and ensuring accurate reporting related to procurement and travel cards.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Add daily numbers and new cardholders to summaries
Answer emails regarding aged and aging expenses
Respond to questions about procurement and travel cards
Reconcile accounts accurately
Add files to bank summaries
Create reports for receipts, expense types, and itemizations
Process refunds efficiently
Monitor activations and provide activation tips
Assist with leave of absences
Communicate via email and MS Teams with employees at all levels, from entry-level to executive
Qualification
Required
Proficient in written and verbal communication
Strong initiative and prioritization skills
High school diploma or GED required; associate degree preferred
Experience in customer service roles
Capable of using MS Excel, including Pivot Tables and V-Lookup
Good business etiquette and the ability to construct clear, informative emails
Preferred
Ability to learn new systems and software quickly
Experience with SAP Concur is desirable
Previous experience in credit card administration
Experience in expense book reconciliation
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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