At Home Care Hospice · 2 months ago
Senior Business System Analyst
United States
Full-time
Remote
Mid, Senior Level
3+ years expAt Home Care Hospice is part of BrightSpring Health Services, which provides home- and community-based health solutions. They are seeking a Senior Business System Analyst to serve as a subject matter expert for Homecare Homebase and related applications, providing technical support, optimizing systems, and ensuring compliance with regulatory standards.
Health CareWellness
Responsibilities
Act as a subject matter expert on HCHB and other clinical systems, focusing on workflow optimization and documentation improvements
Provide technical support and guidance to maintain system integrity and performance
Implement system changes and enhancements, including release management, clinical form updates, workflow adjustments, service codes, table setups, and integrations
Manage and resolve HCHB/Pointcare incidents and service requests via ServiceNow; escalate issues to vendors when necessary and monitor resolution
Collaborate with IT teams to assess the impact of system changes on service desk ticket volume
Foster positive, collaborative relationships with internal teams and external vendors
Support projects involving the implementation or expansion of clinical applications
Provide training and education on HCHB functionality and related systems
Participate in audits to ensure compliance with SOX, HIPAA and other regulatory requirements
Support integration between software systems for seamless data flow
Qualification
Required
At least 3 years of verifiable experience with HCHB in a support and/or implementation position
Minimum of 3 years in the Home Health industry, with at least 3 years of hands-on experience supporting/implementing the HomeCare Homebase EMR system
Understanding of Home Health regulations and operational workflows
Demonstrated ability to apply critical thinking and sound judgment to assess risks and downstream impacts of system changes
Proven ability to lead/manage projects or consistently complete assigned tasks within established timelines
Excellent verbal and written communication skills, with the ability to convey technical concepts clearly to diverse audiences
Preferred
A bachelor's degree
Company
At Home Care Hospice
AT Home Care is owned and operated by caring individuals with over 40 years of Health Care and Clinical expertise, and is the largest independent home health care agency in Virginia.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase