Comcast · 2 months ago
Xfinity Retail Sales Consultant
ORLEANS, MA
Full-time
Onsite
New Grad, Entry LevelComcast is a Fortune 50 leader in media and technology, seeking a Retail Sales Consultant to assist customers with their products and services. The role focuses on providing a world-class sales and service experience while achieving sales and customer experience goals.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions
Achieves sales and customer experience goals and objectives
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent
Performs operational and administrative tasks
Partners with customer care to resolve customer issues, as appropriate
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
Complies with all company and retail operational policies and procedures
Completes training requirements and actively engage in team huddles and learning
Knows and understands sales compensation plan and its key elements
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
Other duties and responsibilities as assigned
Qualification
Required
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed
May be asked to work in alternate stores outside of home base store
Regular, consistent and punctual attendance
Must be able to carry and lift up to 25 pound boxes
Stand and move about the store constantly
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers
Takes a customer-first approach with all customer interactions
Achieves sales and customer experience goals and objectives
Provides comprehensive customer onboarding activities
Performs operational and administrative tasks
Partners with customer care to resolve customer issues, as appropriate
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor
Complies with all company and retail operational policies and procedures
Completes training requirements and actively engage in team huddles and learning
Knows and understands sales compensation plan and its key elements
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, our customers, investors and our communities
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
Founded in 1963
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
The Philadelphia Inquirer
2026-01-24
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2026-01-22
Company data provided by crunchbase