Lockton · 6 days ago
Account Manager - Professional & Exec Risks (Cyber & Technology)
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
2+ years expLockton is a leading global insurance brokerage and risk management firm, and they are seeking an Account Manager to provide exceptional customer service for complex Cyber Liability and Technology Errors & Omissions insurance placements. The role involves client servicing, account administration, vendor communication, and data management to ensure effective insurance solutions for enterprise organizations.
Auto InsuranceInsuranceRisk Management
Responsibilities
Client Servicing
Services designated book of business as it relates to building insurance programs, executing consultative engagements, and performing general client administration
Gathers and ensures accuracy of Client operational exposure information including reviewing financial statements & quarterly/annual reports, cyber security controls, policies, and procedures as well as contractual requirements and loss run schedules
Supports placement of new lines of coverage by initiating internal tooling processes, collecting and organizing documentation, and owning deliverable execution
Account Administration
Generates materials for Client presentations and meetings at direction of Account Executives
Updates specifications, summary information, and other client deliverables to reflect program changes
Responds to Client inquiries and maintains documentation of communications
Processes Client audits and creates audit analyses
Informs Client of all changes that may affect insurance premiums or coverage
Creates and sends compliance communications as needed
Engages with Producer and Accounting Department to execute collection efforts or triage billing discrepancies
Vendor Communication & Processing
Upholds insurance documentation standards by auditing quotes, binders, endorsements, and completing policy checks
Solicits, monitors receipt, and requests changes of quotes while facilitating carrier negotiations with Account Executives
Binds coverage under direction of the Unit Manager/Account Executives
Engages with Cybersecurity vendors to tailor custom solutions for Clients with Account Executive guidance
Data Hygiene
Gathers and compiles information for new business opportunities and renewal book management
Inputs client information into the data management system, ensuring accuracy and completeness
Participates in ongoing team calls for book maintenance, client engagement tracking, and other administrative requirements
Qualification
Required
Bachelor's Degree in Business Administration, Risk Management, Finance, Economics or related field and/or years of experience equivalent
Typically, two or more years of direct corporate client facing experience is required
Strong attention to detail, plus organizational and time management skills to prioritize workloads and meet deadlines
Strong experience in Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
Strong verbal, written, and interpersonal skills to interact with Clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner
Readiness to expand knowledge and effectiveness in the insurance industry by successful completion of extended education beyond continuing education requirements
Understands financial and technology industry trends and governmental regulations
Ability to travel by automobile and aircraft and be away from home more than one day and night, as needed
Legally able to work in the United States
Benefits
Medical
Dental
Vision
401k plus match
Life
Salary continuation
Long-term disability
Wellness program
Flexible spending accounts
Legal benefit
Identity theft protection
Accident insurance
Critical illness
Hospital indemnity
Pet insurance
Mental health benefits
Company
Lockton
Lockton provides risk management and insurance services.
10001+ employees
H1B Sponsorship
Lockton has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Mohammad Al Abdul Jabbar
Chief Executive Officer
Scott Bastian
Senior Vice President
Recent News
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2025-09-23
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2025-04-19
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