Travelers · 8 hours ago
Insurance Advisor Trainee- InsuraMatch
Travelers is a leading property casualty insurer with a strong commitment to customer care and community involvement. As an Insurance Advisor Trainee, you will learn to assist customers in selecting insurance coverage and products, while fostering long-term relationships in a digital insurance agency environment.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Successfully complete a comprehensive 4 month paid training program in a classroom setting with ongoing support and resources, gaining knowledge of multiple personal lines insurance products across a diverse range of carriers
Provide one-on-one insurance coverage guidance, connect current customers to additional products and services, and handle inbound and outbound calls in a call center environment
Positively represent InsuraMatch, establish customer rapport, and ensure exceptional customer experiences, while efficiently multitasking across multiple systems to gather all necessary information for quoting, underwriting, and closing sales
Communicate effectively & professionally with customers verbally and via email
Acquire comprehensive product, underwriting, and sales expertise to counsel and sell available insurance products, while consistently meeting quality, efficiency, underwriting and sales metrics
Receive and implement constructive feedback in the form of professional coaching
Handles objections professionally while clearly articulating relevant product features, benefits, and value to the consumer
This role is not responsible for cold calls or lead generation
Successfully obtain and maintain Property & Casualty or Personal Lines license in resident state as well as all required non-resident licenses in each state that business is conducted within six months of date of hire
Maintain continuing education requirements for the Property and Casualty or Personal Lines license obtained
Perform other duties as assigned
Qualification
Required
High school diploma or GED
InsuraMatch requires that all InsuraMatch Insurance Advisor Trainees obtain and maintain an insurance license (either Property and Casualty or Personal Lines) in your resident state
Each state will evaluate any/all criminal and financial background incidents to determine license eligibility
Applicants with a felony conviction or pending/unresolved court cases may not qualify for licenses in all required states
It is incumbents' responsibility to provide any/all required court documents needed to obtain your license(s)
Failure to pass the licensing exam within two attempts as well as the inability to obtain any required licenses within six (6) months from date of hire may result in termination of employment
Preferred
A Bachelor's degree from an accredited four-year college or university is a plus
Prior call center and sales experience
Personal Insurance product knowledge
Strong verbal and written communication skills
Able to multi-task within a high volume sales center environment and make appropriate business decisions quickly
Able to demonstrate a positive and professional demeanor
Adaptable to change
Benefits
Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Recent News
2026-01-21
Hartford Business Journal
2026-01-17
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