American Express · 2 weeks ago
Director - Software Engineering
Phoenix, Arizona, United States
Full-time
Hybrid
Lead/Staff
$144K/yr - $256K/yrAmerican Express is a leading financial services company with a rich history of innovation and a commitment to customer service. They are seeking a Director of Software Engineering to lead the development of scalable distributed systems on the cloud, focusing on building and supporting innovative payment capabilities while improving service quality and cost-effectiveness.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Engineering: Emphasis on high-quality software releases through innovation, efficient test data, robust test environment management, best-in-class frameworks such as standardized pipelines, test automation, and performance engineering
Strategy: Develop and implement strategies to ensure all IT products and services meet organizational standards and end-user requirements. Influence best practices in code health, testing, testability and maintainability (clean code, test pyramid)
Testing & Automation: Drive test automation initiatives, aiming for high automated test coverage across products to accelerate development and release processes
Process Improvement: Enhance quality processes and improve efficiency by applying innovative solutions
Collaboration: Work closely with development teams, product managers, and QA teams to integrate quality practices early in the development lifecycle
Performance Engineering (Performance and Chaos): Use baseline SLA’s established by Architects and business to monitor performance and chaos results before every release into production and track key performance indicators (KPIs) to monitor quality
Technical Expertise: Provide technical leadership in evaluating and identifying tooling, automation opportunities, and continuous improvement using emerging technologies
Stakeholder Communication: Synthesize and report on testing results and quality metrics
Team Leadership: Build, mentor, and manage a team of quality engineers, providing technical guidance, coaching, and capacity allocation
Domain Knowledge: Develop a solid understanding of new functionalities and integration on Payment Network and Acquirer End-to-End functionalities
Metrics: Track test gaps, quality, productivity, and DORA metrics. Synthesize testing results and other measures into meaningful reports
Qualification
Required
Experience as a Software Engineer in Test (or similar title)
Excellent interpersonal and communication skills to effectively express ideas, engage in complex discussions and collaborate with a wide range of colleagues
Superior analytical, problem solving and planning skills with the desire to continually learn and improve
Self-motivated and able to manage multiple tasks simultaneously
Strong relationship building skills and proven ability to influence and drive delivery across a geographical distributed organization with the demonstrated ability to debate ideas/ strategies and be comfortable managing constructive conflict
Strong people leader exhibiting passion, enthusiasm, loyalty, and integrity through a servant leadership personification promoting the development of talented, energetic, creative, and highly dedicated team members
Extensive Experience in Java development with frameworks such as Vert.x, Spring Boot, and Spring Batch. 2+ years of experience in developing code in Golang
Automated testing using industry common framework such as Cucumber, Karate and Serenity
Test Data Management such as production extraction, scrubbing, synching up, self-serve, backup and versioning using industry or custom tools
SQL and NOSQL databases such as Cassandra, Postgres, MongoDB and Couchbase
Microservices based architecture and containerizing using Docker
Demonstrated Proficiency in CI-CD tools such as Jenkins, XL-R and GitHub Actions
Managing test environments such as ephemeral and dynamic environments using Terraform in On-Prem/Public Cloud and distributed applications and IaaS-based environments
Performance and chaos engineering, including load, endurance, destructive, multi-data center, and data center testing
Solid Understanding of Payment Network and Acquirer End-to-End functionalities
DevOps technical leadership with hands-on experience with build, integration, release, deployment, and scaling big data tools including Spark and Lumi
Preferred
Knowledge in Gen AI technology to automate use cases on software development life cycle is a plus
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Founded in 1850
10001+ employees
H1B Sponsorship
American Express has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (95)
2023 (95)
2022 (131)
2021 (111)
2020 (114)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
Benzinga.com
2026-01-21
The Motley Fool
2026-01-20
2026-01-20
Company data provided by crunchbase