Hartford HealthCare · 14 hours ago
Unit Secretary
Hartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking a Unit Secretary to assist nursing staff in daily patient care activities. The role involves clerical support, maintaining patient medical records, transcribing physician orders, and creating a compassionate environment for patients and families.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Meets, greets, and directs all patients, families, visitors, and health care team members. Provides accurate and appropriate information. Displays and promotes sensitivity to the confidentiality needs of the psychiatric inpatient as evidenced by supervisor observation
Prepares medical records for new admissions and discharged patients. Maintains accurate medical record during patient stay as evidenced by supervisor observation and chart audits
Transcribes physician’s orders in a timely manner as evidenced by supervisor observation and chart audits. Enters orders in the computer system. Prioritizes orders by identifying those with timed or immediate action. Notifies appropriate nursing staff or department
Responds appropriately and timely to patient requests, including prompt acknowledgement to patient call bell as evidenced by supervisor observation
Demonstrates an ability to float to different patient care units and function effectively in different situations as evidenced by supervisor observation
Demonstrates an ability to prioritize, be flexible, organized and function under stressful situations as evidenced by supervisor observation
Performs other duties as assigned, to promote efficient functioning of the unit as evidenced by supervisor observation
Answers telephone/intercom in a polite manner and communicates information to the appropriate personnel/family as evidenced by supervisor observation
Orders supplies, processes work orders, enters charges and performs other coordinating activities to maintain unit operations as evidenced by feedback from team members and supervisor observation
Effectively uses psychological and physical management techniques to manage violent or potentially violent situations consistent with e escalation training as evidenced by peer and supervisor observation
Possesses knowledge of and adheres to all safety and security policies of the unit; implements emergency calls, including such calls for the Early Response Team (ERT) and 'Dr. Strong' team as directed by clinical staff as evidenced by supervisor observation
Assists in the assignment of patients to the attending psychiatrists within the guidelines established by the Medical Director as evidenced by supervisor observation and feedback from attending psychiatrists
Qualification
Required
A High School Diploma or GED equivalent is required, along with some knowledge of medical terminology
Must be trained in de-escalation techniques, as prescribed by ECHN
Basic computer skills are desirable
Must be able to read and communicate effectively in English
Must be capable of taking swift and efficient action, including patient restraint when responding to patient emergency codes
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
H1B Sponsorship
Hartford HealthCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (4)
2022 (6)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase