Security First Bank · 5 hours ago
Customer Service Representative
Crawford, NE
Full-time
Onsite
New Grad, Entry Level
0+ years expSecurity First Bank is looking to grow its customer service team and is seeking friendly individuals to assist customers with their banking needs. The Customer Service Representative will handle transactions, provide information about services, and support customer inquiries both in person and over the phone.
Financial Services
Responsibilities
Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; transfers amount from customer accounts as directed
Posts transactions to customer accounts and maintains customer records
Welcomes customers and provides routine information concerning services and directs customers to appropriate department for specific information and service
Balances cash drawer and daily transactions
Assists customer inquiries in person and over the phone
Opens new accounts and account maintenance
Supports customer online banking inquiries
Research (missing items)
Reviews reports to ensure compliance with government regulations and bank policies are being met
Processes ACH and wire transfers
Maintains strictest confidentiality
Promotes bank's services and makes referrals to other bank departments
Performs other job-related duties as assigned
Provide informed, prompt, accurate service and support to all customers and associates
Process customer transactions in accordance with bank policy
Troubleshoot and resolve customer and internal inquiries in a timely and accurate manner
Open new accounts and ensuring that all related forms and documents are completed and scanned in a timely matter
Qualification
Required
High school education or General Education Degree (GED)
One month to twelve months of similar or related cash handling and customer service experience
Work involves extensive personal contact with others and is usually of a personal or sensitive nature
Understands basic accounting procedures
Knowledge of office equipment
Has strong customer service skills and enjoys working with the public
Benefits
Health benefits
Financial plans
Other services designed to make life better - both at work and at home
Company
Security First Bank
Security First Bank is a banking and insurance corporation serving Nebraska and South Dakota.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Greg Hunter
Chief Executive Officer/Chairman of the Board
Bob Sundquist
EVP - Chief Financial Officer
Recent News
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