Ohio Department of Developmental Disabilities · 3 hours ago
Provider Support Call Center
Columbus, OH
Full-time
Onsite
Entry, Mid Level
$22.96/hr - $22.96/hr
2+ years expThe Ohio Department of Developmental Disabilities (DODD) is seeking an Accountant/Examiner 2 for their Medicaid Development & Administration Call Center unit. In this role, you will provide technical assistance to Medicaid Services System users and assist various stakeholders with Medicaid claims processing and inquiries.
Government Administration
Responsibilities
Receiving inbound calls 6-7 hours of the day
Researching & responding to basic inquiries utilizing Medicaid related systems
Providing technical assistance or program assistance to Department of Developmental Disabilities (DODD) Medicaid Home & Community Based Services Waiver providers, other DODD personnel, County Boards of DD personnel, recipients &/or family members & general public concerning payment systems, accessing systems, locations of Ohio Revised & Administrative Codes, policies & procedures, status of claims, claims processing procedures & system access & security
Coordinating technical assistance & response to inquiries with other Medicaid Operational units
Ensuring cases are tracked using appropriate software & volume of open cases remains at a manageable level
Monitoring & reviewing claim submissions for adjudication & through Ohio Administrative Knowledge System (OAKS) for appropriate reimbursement
Qualification
Required
24 months' experience in position involving review & processing of claims, collections, billings, payments or review of documents for accuracy, completeness &/or compliance with reporting guidelines, laws or rules with exp. commensurate to duties to be assigned
OR 16 semester or 24 quarter hours in accounting AND 12 mos. exp. in accounting or other fiscal/financial activity
OR 12 mos. exp. as Accountant/ Examiner 1, 66111, with state government exp. commensurate with duties to be assigned
OR equivalent of Minimum Class Qualifications for Employment noted above
Job Skills: Accounting and Finance, Customer Research, Claims Examination, Computer Literacy, Operation Support, Customer Focus, Listening, Responsiveness, Problem Solving
Company
Ohio Department of Developmental Disabilities
Ohio Department of Developmental Disabilities operates a waiver system in the home and community.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Edward Carr
CIO
Jeremiah Wagner
Deputy Director of External Relations, Chief Communications Officer
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