II-VI Aerospace & Defense · 2 months ago
Field Applications Engineer, Seattle
48800 Milmont Drive, Fremont, CA, 94538, US
Full-time
Hybrid
Senior Level
$118K/yr - $159K/yr
7+ years expCoherent is a global leader in lasers, engineered materials and networking components. They are seeking a Field Applications Engineer to provide pre-sales and post-sales technical support to major customers in the Seattle metro area, primarily for networking products such as optical transceivers and active optical cables.
AerospaceAppsManufacturingSpace Travel
Responsibilities
Provide application, test, and quality support for key customers in the Seattle metro area for Coherent’s optical communications products, primarily optical transceivers/transponders/active optical cables for fiber optic networking. Position is remotely based in the Seattle area
Support customer qualifications of Coherent products. Emphasis on handling issues associated with meeting customer performance and reliability requirements. Technical support and troubleshooting may be either a pre-sales or post-sales activity
Engage in discussion with customers and respond to direct technical inquiries
Drive customer product test and reliability requirements through the internal Coherent organization
Write Application Notes and white papers relevant to product application and test and for sales and customer distribution
Prepare and deliver product application presentations to customers and internal organization as appropriate
Analyze customer specifications and establish gap analyses
Provide customer system design feedback to both marketing and engineering
Provide occasional technical and customer support at trade shows as needed
Work as a team member with other FAEs worldwide
Some domestic and international travel may be required
Qualification
Required
BS in engineering/sciences minimum
Minimum of 7 years in the communications industry with working experience in technical positions
Strong technical background
Excellent communication skills
Ability to work directly with customers and internal teams
Strong technical and debugging skills
Good communication and interpersonal skills
Computer literate education and experience w/ Microsoft products, Oracle, Salesforce
Can work independently and within a team environment
Familiarity with networking equipment including work with optical transceivers
Must be able to do occasional light lifting (max 25 lbs)
Preferred
MS or higher preferred
Customer-facing experience a plus
Problem solving skills related to electronic/electrical, mechanical, and/or photonics
Company
II-VI Aerospace & Defense
II-VI Aerospace & Defense provides optical assemblies.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sheila Campbell
Sr. Human Resources Business Partner
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