Yubo · 3 weeks ago
Trust & Safety Specialist - Dutch
United States
Contract
Remote
Entry, Mid Level
2+ years expYubo is a Social Discovery app focused on helping users create genuine connections online. As a Dutch Trust & Safety Specialist, you will investigate safety-related incidents, make enforcement decisions, and contribute to risk analysis and market insights to ensure a safe environment for users.
AppsMobileSocial NetworkSoftwareTeenagers
Responsibilities
Develop strong expertise in online risk and abuse, with a specific understanding of how interactions on social and dating platforms work
Investigate and assess user reports, applying internal guidelines objectively and consistently
Conduct risk assessments to determine severity, urgency, and potential impact, escalating high-risk cases when necessary
Monitor livestreams in real time, responding quickly to behaviors that violate our Community Guidelines
Identify operational, product, or policy gaps, and propose improvements that enhance user safety
Report and document technical bugs encountered during moderation or investigations
Contribute to training and knowledge development, helping refine team processes, best practices, and onboarding content
Analyze and report emerging trends within your specific market (e.g., Germany), ensuring the Trust & Safety and Product teams have accurate, timely insights to adapt strategies
Prepare daily reports summarizing key learnings, risks, and trends observed on the platform
Collaborate cross-functionally to support new safety initiatives and share regional context that may affect user behaviors or risks
Qualification
Required
2–4 years of experience in Trust & Safety, online moderation, risk assessment, or a related field
Languages: Dutch (C1/C2) and English (B2 minimum)
Strong understanding of Dutch culture, youth trends, and online behavioral norms
Good knowledge of social media platforms, user dynamics, and digital communities
Understanding of how dating and social discovery apps work, including typical risk scenarios (e.g., misrepresentation, boundary-pushing, emotional manipulation, unwanted contact)
Strong analytical skills and the ability to evaluate situations within their broader context
Objective decision-making, with the ability to apply guidelines consistently under pressure
Quick, confident decision-making, especially in time-sensitive situations
High adaptability and comfort navigating evolving rules, products, and risk landscapes
Collaborative team player with strong communication skills
Ability to step back, reflect, and assess complex or sensitive situations with neutrality
High social intelligence and cultural awareness
Preferred
Customer Support experience
Experience in environments with real-time decision-making
Company
Yubo
Yubo, the social platform where Generation Z creates communities of friends around the world
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$62.69MKey Investors
Alven
2020-11-17Series C· $44.49M
2019-12-12Series B· $12.3M
2018-06-15Series A· $5M
Leadership Team
Sacha Lazimi
Co Founder & CEO
Arthur Patora
Co-founder & CTPO
Recent News
Morningstar.com
2025-11-19
2025-09-10
2025-07-23
Company data provided by crunchbase