Park 6 Logistics · 3 hours ago
Customer Support Assistant
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $52K/yrPark 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, reliability, and premium service across every interaction. We are seeking a detail-oriented and proactive Customer Support Assistant to join our team, ensuring excellent customer experiences by providing timely support and assisting internal teams.
EducationProfessional ServicesTraining
Responsibilities
Respond to customer inquiries in a professional and timely manner
Assist with order tracking, service updates, and general account support
Maintain accurate customer records and documentation
Coordinate with internal departments to resolve customer requests efficiently
Support daily administrative and operational tasks related to customer service
Ensure a high standard of service and customer satisfaction
Qualification
Required
Detail-oriented
Proactive
Organized
Communicative
Eager to grow within a professional logistics environment
Ability to respond to customer inquiries in a professional and timely manner
Ability to assist with order tracking, service updates, and general account support
Ability to maintain accurate customer records and documentation
Ability to coordinate with internal departments to resolve customer requests efficiently
Ability to support daily administrative and operational tasks related to customer service
Ability to ensure a high standard of service and customer satisfaction
Benefits
Growth and advancement opportunities
Supportive and professional work environment
Ongoing training and skill development
Stable, full-time position
Company
Park 6 Logistics
Park 6 Logistics is a forward-thinking marketing agency dedicated to helping businesses grow through strategic branding, data-driven campaigns, and meaningful audience connections.
Founded in 2014
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase