Strive Global Events · 2 hours ago
Customer Support Manager
Kansas City, MO
Full-time
Onsite
Mid Level
$47K/yr - $51K/yrSkillbridge Academy is a forward-thinking educational organization dedicated to building strong professional pathways. They are seeking a motivated and detail-oriented Customer Support Manager to lead and enhance their customer service operations, ensuring a positive experience for all clients.
Marketing & Advertising
Responsibilities
Oversee daily customer support operations and ensure timely resolution of inquiries
Develop and improve support workflows, procedures, and service standards
Monitor customer interactions to ensure consistency and quality
Collaborate with internal departments to address customer needs effectively
Analyze support performance metrics and prepare regular reports
Identify opportunities to enhance customer satisfaction and operational efficiency
Qualification
Required
Strong communication and interpersonal skills
Excellent organizational and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Professional attitude with a strong sense of responsibility
Proficiency in customer service tools and basic reporting systems
Ability to lead, guide, and support a customer service team
Benefits
Growth opportunities within a stable and expanding organization
Skill development and leadership training
Supportive and professional work environment
Structured onboarding and continuous learning opportunities
Company
Strive Global Events
At Strive Global Events, we believe that every event is an opportunity to tell a story, build connections, and inspire action.
Founded in 2025
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase