FormativGroup · 1 week ago
Salesforce OMS Architect
United States
Full-time
Remote
Senior Level
$81.61/hr - $99.09/hr
5+ years expFormativGroup is a technology specialist helping the middle market leverage their technology investments. The Salesforce OMS Architect is responsible for leading the implementation and optimization of the Salesforce Order Management System, collaborating with stakeholders to design scalable solutions and ensure compliance with best practices.
ConsultingIT ManagementService Industry
No H1B
Responsibilities
Salesforce OMS Implementation: Development/Architecture in the full-cycle implementation of Salesforce Order Management System (OMS), including requirement gathering, design, configuration, testing, and deployment
Configure and manage the end-to-end order lifecycle, including order capture, order fulfillment, returns, and exchanges
Collaborate with business stakeholders to understand and document requirements related to order management, fulfillment, and customer service operations
Work with cross-functional teams to integrate Salesforce OMS with other platforms such as ERP systems, payment gateways, logistics providers, and CRM platforms to ensure seamless data flow and operational efficiency
Provide guidance on leveraging Salesforce-native features and, where necessary, customize using Apex, Visualforce, and Lightning components
Identify and implement opportunities to improve the overall order management process, enhance user experience, and reduce operational bottlenecks
Conduct training for end-users and internal teams on Salesforce OMS functionality. Provide ongoing technical support and troubleshooting
Ensure that solutions are developed in line with Salesforce best practices and adhere to security and compliance standards
Design and develop reports and dashboards to track key order management metrics (e.g., order status, fulfillment rates, customer satisfaction)
Qualification
Required
5+ years of experience in Architecting Salesforce, with at least 3 years of hands-on experience in Salesforce Order Management (OMS) implementation
Salesforce Certified Administrator, Salesforce Certified Platform Developer I and Architect level certs
Proficiency in Salesforce configuration, Apex, Visualforce, and Lightning Web Components
Experience with integration tools like MuleSoft, REST/SOAP APIs, and middleware solutions
Azure data lake for Order Update hands-on experience
Integration experience with Netsuite
Deep understanding of order lifecycle management, fulfillment processes, shipping, inventory management, and payment handling within an enterprise environment
Knowledge of B2B commerce processes, supply chain management, and e-commerce operations
Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions
Experience working with cross-functional teams, including sales, customer service, IT, and operations, to deliver end-to-end solutions
Excellent verbal and written communication skills. Able to clearly articulate technical solutions to non-technical stakeholders
Familiarity with Agile development practices and tools like Jira, Confluence, or similar
Preferred
Salesforce Order Management Certification
Experience in industries such as stock replenishment orders, e-commerce, manufacturing, or logistics
Experience with Salesforce Commerce Cloud, B2B Commerce, or other commerce-related platforms
Familiarity with payment processing systems, shipping carriers, and warehouse management systems (WMS)
Benefits
Medical
Dental
Vision
401(k)
Paid time off
Company
FormativGroup
FormativGroup is an IT services and consulting firm that helps companies build application solutions and establish dynamic workflows.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase