firsthand · 5 hours ago
Peer Recovery Specialist
firsthand is a company that supports individuals living with serious mental illness through a holistic approach involving peer recovery specialists and clinicians. The Peer Recovery Specialist will engage in outreach, support individuals in their recovery journey, and connect them with necessary healthcare resources.
Health CareMental HealthPersonal HealthWellness
Responsibilities
Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time, such as clubhouses, drop-in centers, homeless shelters, hospitals, and emergency departments
Empower individuals to identify and pursue their personal recovery goals by modeling and teaching safe and healthy coping strategies
Engage in care coordination to identify health related social needs and connect individuals with local resources to address needs
Assisting in successfully attending and completing clinical visits and assisting with telehealth access
Assist with gathering information required for obtaining benefits and services and facilitate warm hand-offs to other team members for assistance in navigating SSI/SSDI benefits and self-management support
Address immediate follow-up needs identified by care team providers such as hospital post-discharge follow-up and support
Promote and monitor individuals' success in adhering to their personally approved care plan and provide motivational interviewing support for their adherence to their informed medication and treatment choices
Qualification
Required
Lived experience with SMI and/or SUD
Qualified as a Community Health Worker OR eligible and willing to complete coursework within first 3 months and pursue certification as soon as possible but no later than 1 year of employment
Ability to operate a vehicle including a driver's license that is active and in good standing; must be eligible to drive under Company insurance policy
Intermediate working knowledge using Google Workspace Programs specifically Gmail, Sheets, and Docs
Exceptional communication & interpersonal skills with the ability to build rapport with internal and external customers and stakeholders
Decision making skills regarding own work approach/priorities, and work assignments, standards and resources
Ability to multi-task and work in a very fast-paced environment
Strong understanding and respect of all cultures and demographic diversity
Preferred
Prior experience performing direct in-person outreach and engaging individuals with SMI
Currently holds Peer Recovery Specialist Certification
Expertise in recovery education and coaching
Knowledge of a whole health approach to peer support
Knowledge of a trauma-informed approach to peer support
Knowledge of local community resources, behavioral health system, and criminal justice system, including mental health and drug courts
Desire to learn more about a broad range of health conditions
Benefits
Physical and mental health
Dental
Vision
401(k) with a match
16 weeks parental leave for either parent
15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond)
Supportive and inclusive culture
Company
firsthand
Firsthand is a mental health platform that supports underserved people with serious mental illnesses.
Funding
Current Stage
Growth StageTotal Funding
$42.89M2023-02-03Series Unknown· $28.08M
2021-12-06Series Unknown· $14.81M
Recent News
Behavioral Health Business
2025-10-10
2025-08-13
thesaasnews.com
2025-07-25
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