Patriot Software · 1 day ago
Product Manager (Payments & Risk)
United States
Full-time
Remote
Senior Level
$132K/yr - $155K/yr
5+ years expPatriot Software is a remote-first, product-led tech company focused on simplifying accounting and payroll for American businesses. They are seeking a Product Manager to enhance their Payments & Risk products by improving payment flows and compliance, while collaborating with engineering and design teams.
AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSaaSSoftware
Responsibilities
Define upcoming work, collaborate on solutions that balance customer experience, compliance, and operations, and clearly communicate the 'why.' Identify scalable improvements that reduce payment issues, fraud risks, and compliance gaps
Engage with customers and internal teams to understand how payment timing, reliability, and risk decisions affect their experience. Surface pain points, like funding delays or risk reviews, and translate them into meaningful product improvements
Analyze payment performance, fraud patterns, identity workflows, and risk thresholds. Use queries or dashboards to investigate anomalies, validate assumptions, and measure the impact of risk-mitigation strategies. Track metrics tied to customer outcomes and operational efficiency
Learn Patriot’s risk posture, financial operations, fraud processes, KYC, and BSA/AML requirements. Partner with Finance, Compliance, Legal, and Risk to ensure product decisions are accurate, compliant, and operationally sound
Stay current on payment technologies, fraud trends, regulatory changes, and settlement expectations. Use industry insights to guide product direction and maintain trust and reliability
Use AI to accelerate research, analysis, planning, and drafting, and help identify high-value opportunities for AI-driven improvements in payments, fraud detection, and operations
Qualification
Required
5+ years in a SaaS Product Manager role
Background with complex systems, financial workflows, risk operations, or compliance in payments/fintech
2+ years of experience with payment rails (e.g., ACH, direct deposit, or instant payments) and an understanding of how their capabilities and constraints impact customer experience and risk
Proven record of launching successful products or platforms with iterative, metrics-driven improvements
Familiarity with KYC, BSA/AML, fraud detection, or identity verification (conceptual knowledge is fine)
Experience collaborating with development, design, QA, and operations teams, with working knowledge of agile SDLC and release management
Ability to discuss system behavior, data flows, and risk implications with engineers and operational teams
Strong analytical and problem-solving skills; able to interpret data, identify patterns, and make informed decisions
Able to distinguish between reversible decisions and long-term strategic choices
Excellent writing and communication skills; able to translate complex information clearly for diverse audiences
Strong interpersonal skills: empathetic, collaborative, and able to build trust across cross-functional teams
Open-minded, humble, and a team player
Reliable high-speed internet connection
Dedicated, quiet workspace free from distractions
Benefits
Comprehensive suite of benefits
Company
Patriot Software
Patriot Software provides SaaS accounting software and payroll software for American businesses and their accountants.
Founded in 2002Canton, Ohio, USA
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4.4MKey Investors
RZC Investments
2023-08-01Series B
2021-10-22Series A
2018-10-19Angel· $4.4M
Leadership Team
Mike Kappel
Chief Executive Officer
Mike Wheeler
President and Chief Legal Officer
Recent News
2025-09-12
EIN Presswire
2025-08-05
Morningstar.com
2025-03-31
Company data provided by crunchbase