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CommonSpirit Health · 1 day ago

Quality Patient Safety Program Manager Licensed

San Bernardino, CA

Full-time

Onsite

Mid Level

$52.15/hr - $77.58/hr

4+ years exp

CommonSpirit Health is a leading healthcare organization focused on providing safer care to patients. The Quality Patient Safety Program Manager is responsible for managing risk mitigation programs, overseeing compliance with regulations, and addressing patient complaints to ensure effective communication and resolution of issues.

Health CareMedicalNon Profit

Responsibilities

Directors programs involving risk mitigation/management and initiatives related to providing safer care to patients

Oversees the implementation of compliance policies and procedures to ensure that they meet organization's compliance requirements

Has management responsibility and accountability for the hospitals' overall compliance with regulations from The Joint Commission, Department of Health Services, CMS and other regulatory agencies

Oversees the events reporting process, root cause analysis, and event investigation/review

Participates in system office initiatives and programs to mitigate risks identified at other hospitals, resulting in reduced costs and adverse patient outcomes

Receives and oversees responses to patient complaints and investigates to solve issues promptly

Acts as an intermediary between patients, staff and family to provide clear communication between all parties regarding any outstanding issues

Qualification

Clinical ExperienceQuality Improvement ExperienceRegistered Nurse (RN CA)Certified Professional in Healthcare Quality (CPHQ)Healthcare Quality Management (HCQM)Certified Professional in Patient Safety (CPQPS)Communication SkillsProblem Solving

Required

You must have at least three (3) years of clinical experience in an acute care setting

You'll also need a minimum of one (1) year of experience in healthcare-related quality management or performance improvement

You must hold ONE of the following active California licenses upon hire: Registered Nurse (RN:CA), Registered Nurse Practitioner (RNP:CA), Dietitian (DIETITIAN:CA), Pharmacist (PHARM:CA), Physical Therapist (PT:CA), Occupational Therapist (OT:CA), Speech Language Pathologist (SLP:CA), Medical Radiographer (MRAD:CA), Respiratory Care Practitioner (RESP-LIC:CA), Social Worker (SWORKER:CA), Doctor of Medicine (MD:CA), Doctor of Osteopathic Medicine (DO:CA)

You must obtain ONE of the following certifications within 24 months of your start date: Certified Professional in Healthcare Quality (CPHQ), Healthcare Quality Management (HCQM), Certified Professional in Patient Safety (CPQPS)

Company

CommonSpirit Health

Glassdoor3.6

Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.

Founded in 2019

Chicago, Illinois, USA

10001+ employees