Coast · 5 months ago
Technical Account Manager
New York, NY, US
Full-time
Onsite
Mid Level
$100K/yr - $200K/yr
3+ years expCoast is a company that makes APIs visual, enabling companies to create instant previews of integrations for customers. They are seeking a Technical Account Manager to work closely with founders and customers, mastering the Coast platform to ensure customer success and addressing their needs effectively.
Responsibilities
Become a Coast subject matter expert, addressing questions, concerns, and requests
Lead kickoffs, onboarding, training, solutioning and renewals
Navigate our customers’ organizations to identify champions and help sell our solution internally for expansion opportunity
Have a deep understanding of customers' challenges and help solve them with Coast’s platform
Ensure speedy responses in Slack and email
Identify product gaps and opportunities based on customer needs for our roadmap
Qualification
Required
Located in New York, New York and able to work in office 5 days a week
Must have experience in account management (customer success)
Must have technical experience with APIs
Previous experience with Javascript and frontend development is strongly encouraged
Bachelor's degree
Company
Coast
Coast is a venture-backed startup that helps API-first companies turn documentation into bespoke, interactive product demos purpose-built for sales, solutions and marketing.
11-50 employees
H1B Sponsorship
Coast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2021 (1)
Funding
Current Stage
Early StageLeadership Team
Austin Pager
Co-Founder
Spencer Levitt
Co-Founder
Company data provided by crunchbase