CHRISTUS Health · 3 hours ago
Learning Delivery Specialist - Talent Development and Culture
Tyler, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expCHRISTUS Health is a healthcare organization seeking a Learning Delivery Specialist to facilitate and deliver learning programs. The role involves engaging with stakeholders, analyzing program outcomes, and ensuring effective training delivery across various platforms.
Responsibilities
Deliver formal and informal learning solutions to engage the learner and produce the desired outcomes; managing and responding to learner needs; ensuring that the learning is made available in appropriate platforms and delivered in a timely and effective manner
Facilitates routine team builds, DiSC®, and similar types of sessions
Ensures coordination of various learning activities by leveraging other Talent Development & Culture resources within the Region/Ministry, and across CHRISTUS Health
Works with the Talent Development & Culture Team on the design of leadership curriculum and programs, implementation of projects, assessments, and other issues and needs
Assists in development of communication and implementation plans for the CHRISTUS system and regional/ministry initiatives
Partners with other content areas to implement programs and ensure alignment with the rest of the CHRISTUS System
Assists in managing relationships with stakeholders and internal/external customers for better understanding of the business requirements in developing any strategy/tactic related to the Talent Development & Culture team
Keeps abreast of industry trends and the market environment to incorporate technical expertise, best practices, and business imperatives in developing strategies, processes, tools, and programs for the key components of the Talent Development & Culture team
Reviews and improves integration between different processes to enhance delivery
Analyzes feedback, data reports, and metrics as they apply
Responsible for providing the technical skills and business knowledge necessary for continuous technological innovation, and the creative use of the assigned systems and technologies (i.e., Zoom and Microsoft Teams producer, capturing and inputting attendance, playing music for sessions, managing PowerPoint and multimedia presentations, etc.)
Gathers, organizes and analyzes information regarding the impact of learning solutions against key business drivers; presents the information in a way that is meaningful to the organization; uses learning metrics and analytics to inform organizational decision making
Demonstrates strong communication and human relationship skills
Demonstrates the assigned competencies including good teamwork on assigned projects through behaviors, actions, and job performance
Provides effective customer service by being courteous, polite, and friendly at all times. Acknowledges others timely to assess their needs and help them resolve the issue or request. Participates in departmental programs that promote and deliver exceptional customer service. Ensures the services that is provided contribute to the mission and goals of CHRISTUS and the region/ministry
Pursues professional growth and development through personal reading, seminars, workshops and professional affiliations to keep abreast of the trends in his/her field of expertise
Responsible for analysis, design, development, implementation of and post-implementation support of strategies that will further the organization’s business and healthcare delivery success
Performs other duties and special projects as assigned by the Talent Development & Culture Leaders
Qualification
Required
Associates degree or higher in business, human resources, or related field strongly preferred. Relevant comparable experience may be considered in lieu of a degree
Knowledge of leadership theory, methods, and concepts. Ability to transform theory, methods, and concepts into tangible designs with measurable results
Knowledge of needs assessment methodologies, design alternatives, training evaluation, and continuous improvement
Technical expertise in mapping training needs requirements against business goals and objectives
Effective presentation skills. Excellent written and oral communication skills
Experience implementing, monitoring, and evaluating training programs and providing developmental feedback to presenters
Experience developing programs and initiatives to create and sustain an organizational learning culture
Developing professional expertise, applies company policies and procedures to resolve a variety of issues
Effectively work in a blended (virtual/Face-to-face) and matrixed organizational structure
0-2 year's relevant experience designing, implementing, facilitating, or managing adult learning programs in both virtual and face-to-face formats
Demonstrated experience in coordinating and/or implementing organizational learning & development frameworks, standards, policies, and procedures
Company
CHRISTUS Health
CHRISTUS Health is a Catholic not-for-profit health care system comprising more than 600 centers, including long-term care facilities, community hospitals, walk-in clinics and health ministries.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Terry Kyle
CEO and CDO The Children's Hospital of San Antonio Foundation & Friends of CHRISTUS Santa Rosa Fnd
Thomas Royer, MD
CEO Emeritus
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