Lockton · 5 days ago
Consultant
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expLockton is currently seeking a Consultant to join their Pharmacy practice managing complex, large accounts. The role involves consulting on client plans, managing vendor relationships, and improving client service while leading client meetings and presentations.
Auto InsuranceInsuranceRisk Management
No H1B
Responsibilities
Responsible for designated, less complex book of business, with assistance from account team
Proactively consult on clients including plan design, pricing, benchmarking, plan renewal, vendor analysis and management
Act as an expert within the Pharmacy practice and consult with other internal SME’s on complex strategies to optimize client satisfaction & retention
Act as a trusted business advisor by developing relationships with client’s contacts through effective communication and quality execution of plan designs/projects
Primary contact with vendor partners and negotiates plans terms/changes to overall plan design
Identify and address client service issues; develop and implement processes and policies to improve overall client service
Develop and lead processes including communications strategy, collateral materials, vendor implementation, and conducting open enrollment meetings
Draft and deliver client presentations and communications specific to each clients’ benefit plans
Develop and deliver monthly, quarterly and/ or annual reporting to clients regarding trends, financial performance and plan changes
Ability to lead client meetings and provide “on the spot” strategic guidance and financial performance
Develop and produces RFPs by coordinating analytic outputs, vendor replies, and client feedback resulting in successful completion of RFP process
Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs
Meet with clients to review action items and communicate problems and/or vendor issues
Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events
Build relationships with PBMs, specialty pharmacies, and other pharmacy vendors
Attendance at internal meetings/educational programs
Qualification
Required
Minimum of Bachelor's Degree in business related field
Minimum 8 years of experience in the industry, specifically experience in PBMs or health plans
A complete working knowledge of pharmacy benefits in multiple product lines (i.e. Medicare, Medicaid, commercial Health Plan, employer)
Spearhead client relationships by delivering excellent customer service skills
Excellent organization, communication and negotiation skills
A strong working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance
Excellent computer skills, including word processing and spreadsheet expertise
Complete working knowledge of differing financial arrangements and products available to clients
Must be knowledgeable on compliance requirements and federal/state legislation
Proven critical thinking and problem-solving skills
Must be available for travel and willing to accept responsibility for client/vendor entertainment
Legal right to work in the United States
Company
Lockton
Lockton provides risk management and insurance services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mohammad Al Abdul Jabbar
Chief Executive Officer
Scott Bastian
Senior Vice President
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