Mid Atlantic Finance Company · 1 day ago
Collectors, Bilingual
Clearwater, FL
Full-time
Onsite
Mid LevelMid Atlantic Finance Company is a premier non-prime auto finance source in the automotive industry, seeking Bilingual Collectors to join their team. The role involves reviewing charge-off accounts, making outbound calls, and ensuring compliance with collection laws while providing excellent customer service.
Financial Services
Responsibilities
Review all assigned charge-off accounts for collection efforts and make decisions on next collection step
Skip Trace - locate collateral and/or debtor utilizing authorized websites
Make daily outbound calls to customers, agents, and various individuals to set up payment plans and/or settlements, confirm location of collateral, and provide information to agents
Ability to determine value of vehicle vs cost of recovery and how to resolve the account
Comply with all state and federal collection laws including company policies and procedures
Qualification
Required
Dedicated work ethic
Strong customer service skills
Strong admin skills
Ability to excel in a fast paced environment
Role specific experience is desired but not required
Ability to review assigned charge-off accounts for collection efforts
Ability to make decisions on next collection step
Ability to locate collateral and/or debtor utilizing authorized websites
Ability to make daily outbound calls to customers, agents, and various individuals
Ability to set up payment plans and/or settlements
Ability to confirm location of collateral
Ability to provide information to agents
Ability to determine value of vehicle vs cost of recovery
Ability to comply with all state and federal collection laws including company policies and procedures
Preferred
Bilingual English/Spanish
Benefits
$500 Sign on Bonus
Weekly Pay, Fridays
Uncapped Monthly incentive program
401(K) plan with employer match
Medical/Dental/Vision insurance
Accrue PTO from date of hire
Advancement opportunities – we promote from within
Referral Bonus
Company
Mid Atlantic Finance Company
Mid Atlantic Finance Company is a company that provides payment, accounting, flex line program, and portfolio acquisition services.
Founded in 1990
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Hawkins
CEO
Company data provided by crunchbase