Hewlett Packard Enterprise · 9 hours ago
Technical Project Managed Services Intern
Alpharetta, GA
Internship
Hybrid
Intern
$35/hr - $40.25/hrHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. As a Technical Project Managed Services Intern, you will be part of the Customer Solution Centers, focusing on solving various business systems and applications problems for customers and service delivery teams. This role involves responding to customer issues and assisting in technical problem resolution.
Data CenterEnterprise SoftwareInformation TechnologyIT ManagementNetwork Security
Responsibilities
Working from a standard protocol and utilizing documented processes to respond to customer issues. Some judgment may be used to supplement the outlined process
Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems
Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example more complex warranty)
Begin to proactively assist customers to avoid or reduce problem occurrence
Qualification
Required
Pursuing 3rd Year of Bachelors Degree -typically a technical degree specialization (Computer science, project management or related field)
Articulate in excellent written and verbal communication skills
Experience in customer facing role either remote or face to face
Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming
Demonstrated problem solving skills
Accuracy in data entry
Excellent fluency in language to be supported
Experience in a phone based remote role, e- support, e-chat, or similar
Familiarity with computer technology
Preferred
Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems
Benefits
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion
Company
Hewlett Packard Enterprise
Hewlett Packard Enterprise is an edge-to-cloud company that uses comprehensive solutions to accelerate business outcomes.
Founded in 1939
10001+ employees
H1B Sponsorship
Hewlett Packard Enterprise has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (532)
2024 (585)
2023 (591)
2022 (523)
2021 (551)
2020 (398)
Funding
Current Stage
Public CompanyTotal Funding
$2.85BKey Investors
Elliott Management Corp.
2025-04-15Post Ipo Equity· $1.5B
2024-09-10Post Ipo Equity· $1.35B
2015-11-02IPO
Leadership Team
Antonio Neri
President & CEO
Fidelma Russo
EVP & GM, Hybrid Cloud and Chief Technology Officer
Recent News
2026-01-20
2026-01-16
2026-01-16
Company data provided by crunchbase