MCI · 12 hours ago
AI Prompt Engineer
United States
Full-time
Remote
New Grad, Entry LevelMCI is one of the fastest-growing tech-enabled business services companies in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) solutions. They are seeking a creative and analytical AI Prompt Engineer to design and optimize prompts for generative AI models, ensuring effective communication between human intent and machine responses.
Business Information Systems
Responsibilities
Prompt Design: Create clear, concise, and context-rich prompts to elicit specific and high-quality responses from AI systems
Optimization & Testing: Experiment with prompt variations to improve AI performance, accuracy, and relevance across different use cases
AI Understanding: Tailor prompts based on the capabilities and limitations of various generative AI models
Collaboration: Work with product managers, developers, and data scientists to integrate prompt engineering into practical applications
Documentation: Develop prompt libraries, usage guidelines, and best practices for internal and external teams
Monitoring & Feedback: Evaluate AI outputs for tone, usefulness, and alignment with user intent, and iterate based on findings
Research: Stay informed on advancements in prompt engineering, NLP, and generative AI technologies
Qualification
Required
Bachelor's degree in Computer Science, Data Analytics, Information Technology, or related fields. Degrees in Linguistics, Communication, or Psychology are also valued
Strong analytical and problem-solving skills with excellent attention to detail
Familiarity with large language models (LLMs) and natural language processing (NLP) concepts
Experience with generative AI tools (e.g., OpenAI's GPT, Anthropic Claude, Google Gemini)
Basic programming knowledge (e.g., Python, JavaScript) preferred
Experience with version control tools
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced, evolving environment
Creativity in approaching problem-solving and optimizing AI-driven outputs
Must be authorized to work in the country where the job is based
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)
Preferred
Basic programming knowledge (e.g., Python, JavaScript) preferred
Benefits
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Company
MCI
MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.
Founded in 2015
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$4.16M2018-04-09Series Unknown· $4.16M
Leadership Team
Anthony Marlowe
Founder and Chief Executive Officer
Recent News
Company data provided by crunchbase