CommUnityCare Health Centers · 1 day ago
Administrative Supervisor
Austin, TX
Full-time
Onsite
Mid Level
3+ years expCommUnityCare Health Centers is seeking an Administrative Supervisor to oversee the clinic's administrative staff. The role involves supervising daily activities, ensuring compliance with department standards, and responding to patient inquiries while maintaining a collaborative approach with the care team.
DentalHealth CareHospitalMedical
Responsibilities
Supervise and train a staff of Medical Admitting Clerks (MAC) at assigned clinic
Coordinate staffing levels to ensure proper patient flow
Oversee the daily activities of the registration area to ensure department standards are met
Ensure all personnel department policies and procedures are followed
Develop, recommend, and implement changes to administrative processes and procedures as needed
Respond to patient inquiries, complaints and requests for assistance as needed
Secure all signatures necessary for treatments, release of medical information, and assignment of insurance benefits and payment of services from legally responsible patients
Ensure timely processing of billing, co-pays, and deposits
Maintain QA statistics (including patient wait times, etc.) and report results to management
Manage the purchasing of business and medical supplies according to budget and department needs
Work closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach
Excel in all functions performed by a MAC
Relieve staff members during employee sick/vacation time as needed
Perform other duties as assigned
Qualification
Required
Graduate from high school or equivalent
3-5 years of office or administrative experience. Any combination of related education and experience may be substituted
High level of skill at building relationships and providing excellent customer service
High level of problem solving skill to better serve patients and staff
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to implement and evaluate administrative processes
Ability to supervise a staff
Preferred
Experience In a Healthcare Setting
Demonstrated knowledge of insurance verification procedures and medical terminology
Demonstrated knowledge of cash handling procedures
Demonstrated success in directing staff in order to achieve a common goal
Demonstrated experience and familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.)
Company
CommUnityCare Health Centers
CommUnityCare Health Centers is a not-for-profit 501(c) (3) corporation providing primary care health services to the medically underserved.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nancy Ban, MBA, MA
Chief Operating Officer
yvonne camarena
Chief Operating Officer
Recent News
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