Parlani Party Rentals · 2 days ago
Front Office Customer Service Representative
Los Angeles, CA
Full-time
Onsite
Entry Level
$17/hr - $18/hr
1+ years expParlani Party Rentals is a growing Event and Party Rental company in the Culver City area. They are seeking a Front Office Customer Service Representative to manage the front desk, schedule appointments, and assist with billing inquiries while providing exceptional service to clients.
Events Services
Responsibilities
Greet and welcome patients and visitors at the front desk
Answer phone calls and respond to inquiries in a professional and courteous manner
Schedule appointments and manage the office calendar
Verify insurance coverage and assist with billing inquiries
Maintain patient records and update information as necessary
Assist with office management tasks such as ordering supplies and managing inventory
Provide exceptional customer service to ensure patient satisfaction
Qualification
Required
Ability to work well with others
Able to sit, stand, and move around for a long period of time
Ability to micromanage both client track list & merchandise availability
Customer service: 1 year (Required)
Proficiency in using phone systems and computerized scheduling software
Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
Excellent organizational skills with the ability to multitask and prioritize responsibilities
Attention to detail to ensure accurate record keeping and billing
Preferred
Spanish
Company
Parlani Party Rentals
Full-service event rental business. We furnish and supply events and parties through high-quality customer service and equipment.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase