Lithia & Driveway · 1 day ago
Contact Center Administrator (DMS Admin)
Medford, OR
Full-time
Hybrid
New Grad, Entry Level
$19.25/hr - $28.85/hrLithia & Driveway is one of the largest global automotive retailers, focused on modernizing personal transportation solutions. The Contact Center Administrator will be responsible for processing activations and cancellations of service contracts, ensuring exceptional customer service while collaborating with field stores and support teams.
AutomotiveRetail
Responsibilities
Process (by entering data) activations and cancellations of service contracts and other agreements
Reconcile store bank statements
Process inter-company billing for field stores
Research customer inquiries regarding contract activations and cancellations. Review content and make appropriate corrections when necessary
Other duties and complete special projects, as assigned
Qualification
Required
Detail-oriented with strong accuracy in data entry
Effective communication and active listening
Strong time management and organizational skills
Basic knowledge of accounting principles
Proficient in Excel; ADP and Fabsoft a plus
Team player with excellent customer service focus
High School graduate or equivalent
18 years or older
Benefits
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Company
Lithia & Driveway
Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.
Founded in 1968
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO
Leadership Team
Bryan DeBoer
CEO and President
Chris Holzshu
Executive Vice President
Recent News
Anchorage Daily News
2026-01-08
State of Alaska Department of Law
2025-12-30
Morningstar.com
2025-12-02
Company data provided by crunchbase