Dollar Bank · 2 days ago
VP, Regional Manager, Retail Banking
Virginia Beach, VA
Full-time
Onsite
Senior Level, Lead/Staff
11+ years expDollar Bank is seeking a VP, Branch Support to oversee the efficient operation of the retail branch network in the Virginia Division. The role involves managing customer service, sales, team development, and ensuring compliance with the bank's objectives while representing the bank in the community.
BankingFinancial ServicesLendingVenture Capital
Responsibilities
Consistently set the example of providing quality service as outlined in the Bank’s Quality Service Statement
Directly impact the growth and retention of customers through proactive efforts
Focus on building a customer service driven team where everyone contributes to the success of the Relationship Building and Operational efforts
Assist the management teams in developing and motivating the team members of their branches by offering constructive feedback and positive reinforcement. This can be accomplished at regular team meetings and through individual documented coaching sessions
Represent Dollar Bank in the community in a professional and competent manner at all times. Is expected to manage the solvency of business deposit and loan relationships within the surrounding communities through active participation in various organizations and charitable functions
Takes the appropriate steps for the Branch Network to meet the established Group Banking Onsite Visit and Checking Accounts Opened goals each month. This will be accomplished by being proactive in outside calling efforts and by taking advantage all Group Banking opportunities within his market
Exhibit operational knowledge while upholding the operational integrity of the assigned branches by assisting the team in all areas of branch operations including Compliance
Lead the achievement of all Relationship Building, Operational Integrity, and Customer Service goals for assigned branches
Exercise sound decision-making skills as it relates to balancing risk, profitability, and customer service with every decision. Consistently lead by example, maintain professionalism and a positive attitude at all times and exercise superior leadership skills
Qualification
Required
Bachelor's Degree required. Will consider commensurate experience
Minimum of 11 years of managerial or leadership experience required
Minimum of 3 years of experience managing multiple retail branch banking locations
Demonstrated ability to deliver outstanding customer service
Proficient computer skills, math aptitude and attention to detail is a must
Demonstrated strong leadership skills and dependability
Able to work a flexible schedule including evenings and Saturdays required
A valid driver's license and access to a reliable vehicle is required
Effectively communicate and demonstrate strong time management skills as required
Able to work well under pressure and be able to meet deadlines
Able to develop a strong community presence and to enhance new and existing business opportunities
Benefits
Comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes.
401(k) with immediate vesting, a generous Paid Time Off program, tuition reimbursement, and wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes.
Company
Dollar Bank
Dollar Bank is a full service, regional bank providing banking services
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Griffith
EVP/Chief Financial Officer
Peter Kubiska
SVP | Chief Marketing Officer
Recent News
Seattle TechFlash
2025-09-15
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